Got guts? Tired of being lied to? Like an alternative source of information truly independent and free of government propaganda? Want this publication to continue? Send a financial donation to P.O. Box 997, Buchanan Dam, Tx. 78609.

Publisher's Note: This publication receives no financial support through advertising.  Although shaken down, looted, and abused by corrupt government, area businesses remain unwilling to stand up.  Locals are too gutless to donate financially, cowardly fearing retribution.  For this publication to survive, national readers need to contribute.  Furthermore, desperately need an additional laptop or desktop computer as back-up to a failing Dell Latitude notebook currently being used.  Got one gathering dust in the closet?  Care to donate? While conveniently accessing these webpages "free" of charge, never forget this publication remains non-profit and depends entirely on nearly non-existent community support. At the same time, The Ledger is, has been, and will always remain beholden to NO ONE. -- Precisely why there is no financial assistance.  ... From day of launch and certainly a no-brainer to this very day, firmly resolved to walk away first rather than compromise principle. -- To the chagrin of many and delight of few.    T.C. 2-9-03.

Index:
Working definition of fascism for new readers? An abusive and dangerous oligarchy based on a pernicious blend of government, big business, and religion. ... A boot-heel cynically placed on the throat of the masses, justified in principle by perversion and bastardization of religion.
"Patriot" Act Expansion Attempt
Arafat Ordered To Pay Damages
Ashcroft Voids Execution Plea Deal
"President" Submits $2.25 Trillion Budget
Creationism Snubs Earns DOJ Investigation
State Secrets Privilege
Army Gen. Tommy Franks Investigated
Powell's Remarks To UN
Cyber Attacks Directive
Cheney Energy Probe Dropped
Judge Skewers "Justice Department"
Jurors Stand With Man They Convicted
OUCH
Harvey Klee
More On Dell
Follow-Up To Dell Corporation Fiasco
Letter To Dell CEO
Fraudulent Deletion Of Ledger Websites
Klee's Kaleidoscope
An Honest Business
Unbridled Fear
 

The Nazi heading the "Justice" Department is planning to expand the USA "Patriot" Act.  While details are sketchy, the Center For Public Integrity reports Mr. Ashcroft wants increased surveillance in the United States, with accompanying increased restriction of access to information about those targeted and held, as well as severe limitation of judicial review.  Sieg Heil, Mein Fuhrer.  America Uber Alles.

An Israeli court ordered Palestinian President Yasser Arafat to pay an Israeli bus company more than $10 million in damages for losses suffered due to suicide bombings.  Mr. Arafat should tell the court to go to hell.  Should promptly sue the Israelis and Americans for damages caused by an American-supplied F-16 used to assassinate a Hamas leader last year.  Readers are reminded the aircraft was used in direct violation of U.S. export law.  Not only did the cowardly pilot kill innocent civilians in a highly populated area, an apartment complex was destroyed in the process.

U.S. Attorney General John Ashcroft pulled the rug out from New York federal prosecutors.  In his zeal to impose the death penalty particularly in states reluctant to do so, Ole' Johnny Boy reneged on a deal to spare the life of Jairo Zapata in return for his testimony in a Colombian drug ring case.  Zapata was to be sentenced to life in prison.  The Nazi Attorney General has foolishly ensured no one will consider cooperating with federal prosecutors, -- since U.S. attorneys clearly do no have the authority to make deals that will be backed by the highest levels of the "Justice" Department.  Zapata unwittingly placed his life in jeopardy by agreeing to testify.  Counsel strongly asserts the defendant consequently needs to be protected in prison as he awaits trial.  No kidding.  ... Ain't Nazi bloodthirst grand?

The Nazi occupying the White House has turned out to be one of the biggest spenders of all time.  ... Far outclassing his predecessor.  Would you believe this "conservative" "Republican" is calling for budget deficits of $304 billion and $307 billion respectively for the next two years alone.  A staggering $1.08 trillion over the next five years.  ... That does not include the cost of the anticipated "preemptive" attack against Iraq.

This, in addition to additional tax cuts for the richest of the rich.  To be partially paid for by increases in veterans' healthcare fees, visa application fees, fees for healthcare providers who make mistakes filing Medicare claims, stockyard, kennel, and poultry plant inspection fees, surcharges of airline passengers, and a whole slew of other additional revenue-generating scams.

That's right. Michael L. Dini, associate professor of biology at Texas Tech University, aroused the ire of the Fascist Right.  Seems the professor will not grant recommendations for graduate studies to anyone who does not believe in evolution.  Why the hell should he?  Creationism is not scientific.  How can a college professor recommend a student to medical school, or other graduate studies in science, who does not accept the veracity of heavily-supported scientific theory?

"Christian" students complained their rights were being infringed.  The Nazi "Justice" Department is conducting an investigation.  Dr. Dini has boldly written:  "The central, unifying principle of biology is the theory of evolution.  How can someone who does not accept the most important theory in biology expect to properly practice in a field that is so heavily based on biology?"

Exactly right, Professor.  An acceptance of the theory of evolution, heavily supported by scientific evidence, does not run counter to the tenets of Christianity.  Dr. Dini, while not willing to discuss his spiritual beliefs, is reportedly fervently Catholic.  The Roman Catholic Church years ago accepted the validity of the theory of evolution, claiming God to have worked through the tenets of evolution.  Believes the Bible is not intended to be literally interpreted.

The Nazi Right, however, has "sicked" the Department of "Justice" on the professor.  ... Tough isn't it?  Why in hell shouldn't any college instructor have the right to set standards for his letters of recommendation?  ... Standards based on science, not phony "religion" politically correct to the "Christian" Right?

Nazi U.S. Attorney General John Ashcroft is invoking a little-known provision of common law known as state secrets privilege to quash a lawsuit filed seven years ago by Dr. Nira Schwartz against her former employer, TRW.  Seems Dr. Schwartz is strongly asserting the missile defense system is seriously flawed.  ... Flaws that are apparently being covered up, -- not only by government, but the industries making billions off the charade.  Be interesting to see if the Nazi Attorney General is indeed successful in suppressing the suit and government-industry duplicity.

Gen. Tommy Franks will be the commander responsible for executing the "preemptive" attack on Iraq, should the Nazi "President" so give the order.  Yet, the General is being investigated for irregularities involving his wife.  Seems Ole Tommy Boy may have improperly allowed his better half to attend a classified meeting, given her a bodyguard she may not have been entitled to, and not reimbursed government for her travel expenses.

Yet, the Secretary of Defense and "President" have supreme confidence in the commander and think he is fit for command of the planned attack.  In fact, Mr. Rumsfeld in a written statement February 3 praised Mr. Franks as a soldier and commander, pointing out the importance of the General to the war on terror and the planned attack.

... This coming from the man who will determine what action will be taken against Franks, -- as a result of the investigation.  The fox guarding the chicken coop.  'Ain't fascism and Aryan arrogance grand?

Mr. Powell convince you of the wisdom and correctness of the "President's" plans to attack Iraq?  Apparently, at least two-thirds of the nation bought it, hook, line, and sinker.  Despite having closely read the transcript of Mr. Powell's remarks, can't say there is much new.  Certainly, no smoking gun.  No absolute evidence of banned weapons.

While the Secretary of State indeed produced photos of areas where banned weapons were recently stored, a nagging question has to be asked.  Why hasn't the United States government provided UN inspectors with those locations prior to clean-up by the Iraqis?

No question, though, Iraq has weapons of mass destruction.  Possession of those weapons, however, does not mean the Iraqi dictator has imminent plans to use them, -- except against invading troops during a "preemptive" attack by the Nazi occupying the White House.

On Feb. 7, the "President" declared:  "This is a defining moment for the U.N. Security Council.  If the Security Council were to allow a dictator to lie and deceive, the Security Council would be weakened."  ... Hey, George?  Talking about yourself, sir?  Regarding the impending "preemptive" attack, Mr. Bush further disingenuously claimed:  "It's his choice to make. He's the person who gets to decide war and peace."

Again, the "President" has outrageously lied.  It is the Nazi appointed "President" who is planning on launching an unprovoked attack on Iraq.  While Mr. Bush has rightfully described Saddam as a bully, the same can be said for him.  Yet, the aggressively stupid American people sleep on, -- until body bags begin arriving.  Sieg Heil, Mein Fuhrer.  America Uber Alles.

In further usurpation of Congress' right and duty to declare war, the Nazi occupying the White House signed a secret order authorizing the government to develop standards of launching cyber warfare.

The General Accounting Office gutlessly dropped a probe it was conducting of "Slick Dick" Cheney's energy task force.  Has cowardly decided not to appeal the loss of the case.  ... A case lost by a ruling conveniently issued by U.S. District "Judge" John Bates late last year, -- a Bush appointee.  ... Who'd a 'thunk' it, no?  Fascism reigns unchallenged.  Sieg Heil, Mein Fuhrer. America Uber Alles.

After holding Interior Secretary Gale A. Norton in contempt of court last September in a case involving missing American Indian trust funds, U.S. District Judge Royce C. Lamberth, Feb. 5, in a blistering court order skewered the "Justice" Department in the very same case. Accused them of engaging in a cover-up, repeatedly making "groundless assertions" of client-attorney privilege. and stonewalling an inquiry into whether or not a DOJ lawyer "had lied to the court."

Strongly excoriating the "Justice" Department, the judge ruled:  "It has been observed that government attorneys should model the ideals of integrity and ethics rather than attempt to circumvent them.  Instead, the conduct of defense counsel in this matter makes a mockery of all that the Department of Justice stands for."

Blistered higher-ups as well, declaring:  "The Justice Department has attempted to cover up whether its own attorneys have yet again deliberately provided false information to this court.  The lack of judgment demonstrated by this action suggests to the court that something has gone seriously awry in the Justice Department's handling of this litigation."

One of the attorneys targeted was Robert B. McCallum.  The Nazi occupying the White House has nominated this outrageous turkey to be associate attorney general, third-highest position in the "Justice" Department.  ... Who'd a 'thunk' it, no?

That's right.  On Feb. 4, the same jurors, who had convicted Californian Ed Rosenthal the week before on marijuana charges, apologized to the man, complained they were duped, and demanded a new trial.  Interesting, isn't it?

Mr. Rosenthal had been legally growing pot for medical purposes under a 1996 California state statute.  One of a growing group of Nazi federal "jurists", Judge Charles R. Breyer of Federal District Court refused to allow the defense to inform the federal jury of the state law.

Consequently, they thought Rosenthal was a common ordinary pot grower, not an Oakland "officer of the city", and convicted him.  ... A conviction that will land him in a federal penitentiary for at least five years.

When Nazi federal prosecutors tried to have his bond revoked prior to sentencing, the jurors showed up in court.  The "Judge" apparently took notice and refused the prosecutors' request.

In a statement released by five jurors and an alternate, they claimed:  "In good faith, we as jury members allowed ourselves to be blindfolded to weigh the evidence before us.  But in this trial, the prosecution was allowed to put all of the evidence and testimony on one of the scales, while the defense was not allowed to put its evidence and testimony on the other scale. Therefore we were not allowed as a jury to properly weigh the case."

No kidding.  Thanks for having the courage to say so.  Moral of the story?  Refuse as jurors to take at face value all propaganda put forth by government goons.  Jury nullification is absolutely necessary and works superbly to correct the excesses of Nazi government.

Interestingly, the jurors were joined in their protest by two members of the San Francisco Board of Supervisors and the San Francisco district attorney.  ... Who'd a 'thunk' it, no?

Date:  Mon, 3 Feb 2003 10:45:32 -0700
From:  ouch-admin@ouch.org [add to address book] [add to protection list]
Subject:  OUCH! (#111--RX FOR POLITICS)
To:  <ouch@ouch.org>
Reply To:  ouch-reply@ouch.org
 
 

  Text Size:  smalldefaultlargeextra large
 
 

---------------------------------->$$$$$<---------------------------------
        OUCH! A Regular Bulletin on How Money in Politics Hurts You

 #111                                  Public Campaign
February 3, 2003
---------------------------------->$$$$$<---------------------------------
RX FOR POLITICS

The New York Times recently reported the story of a 59-year-old patient in
California, suffering from nausea and pain in his abdomen. The cause? A
six-inch metal surgical clamp buried inside his body. And not only that–this
was actually the second clamp found inside this man’s body. Eight months
after he undergone intestinal surgery, a clamp was discovered after he
developed an infection. This second clamp was likely from that same
intestinal surgery, and now it, too, would need to be removed in an
operation.

Such horror stories are unfortunately not uncommon. Some 1,500 people per
year go to the hospital and later find out they have sponges or instruments
left in their bodies, according to a recent study published in the
prestigious New England Journal of Medicine. And of course this problem is
just a small subset of the sorts of preventable injuries that sometimes
occur when patients seek medical care, whether they are prescribed the wrong
drug, or given the right drug in the wrong amounts, or find that a surgeon
has done a procedure on the wrong part of their body. As many as 98,000
people die in hospitals in the U.S. each year due to preventable medical
errors, far more than die from car accidents, breast cancer, or AIDS,
according to National Academy of Science’s Institute of Medicine.

Right now, patients have recourse in the courts, where they can seek
compensation when they suffer from negligent treatment. But President George
W. Bush wants to make it easier for negligent doctors to get off the hook.
According to the Center for Responsive Politics, he received $2.8 million
for his 2000 campaign from doctors and other health professionals, who are
pushing for this change. “No one has ever been healed by a frivolous
lawsuit,” he proclaimed in his State of the Union speech this week. However,
as the above examples show, medical errors in the country are often serious
and patients’ concern about them is far from frivolous.

Bush has endorsed legislation approved by the House last year, whose members
collected $14.7 million from health professionals in the 2002 election cycle
alone, 60 percent of that by Republicans. The House capped “non-economic”
damages at $250,000, among other changes to make it tougher for patients to
be compensated when injured. Non-economic damages are typically awarded for
such injuries as lost ability to bear children, disfigurement, and loss of
limbs. While some of these injuries may not necessarily bring about a total
loss of livelihood (which would qualify for economic damages), they
nevertheless are severe and permanent problems for the person affected. The
legislation stalled in the Senate last year, but with Senator Bill Frist
(R-TN), a proponent of medical malpractice reform, and a doctor himself, the
prognosis for passage of the legislation may be somewhat rosier. Dr. Frist,
as he prefers to be called, is the recipient of $1.3 million from health
care professionals for his Senate campaigns, more than any other senator.

Consumer groups such as the Center for Justice & Democracy and Public
Citizen say that the cause of skyrocketing insurance rates for doctors,
which is driving the push for caps, is largely the product of the insurance
industry and its poor investments. As The New York Times editorial pages
noted recently, insurance companies have done poorly in the stock market in
recent years, and accordingly have increased their premium prices to make up
for it. Doctors, strapped by managed care inspired budget cuts, find it
harder and harder to keep up with the payments.

Why is the Bush Administration so committed to limiting the legal rights of
injured patients? There may be a political reason on top of the usual
currying favor for campaign contributors. Any push for “liability reform,”
can be made into a big dig at trial lawyers, who represent the injured in
court and therefore oppose liability reform and who are a traditionally
important source of campaign money for Democrats.

Of course, when a person finds out he has not one, but two surgical clamps
“lost” in his body within a short time period, it doesn’t much matter if he
is a Democrat, a Republican, or a doctor or an insurance agent, for that
matter. It is ordinary human nature to want the medical establishment to
take responsibility for errors like these. Politics and campaign
contributions should have no bearing on the matter.

--------------------------------->$$$$$<------------------------------------
OUCH! is a regular e-mail bulletin on how private money in politics hurts
average citizens, published by Public Campaign, a non-partisan, non-profit
organization devoted to comprehensive campaign finance reform. Every day, we
pay more as consumers and taxpayers for special interest subsidies and
boondoggles because of our system of privately financed elections. It's time
for a change.

Want to take action? Go to HowDareThey.org to send an instant message to
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Mr. Klee recently informed this writer he's once again considering running for the Llano Independent School District Board. Rightfully and tirelessly, has been highly critical of waste and corruption in the District for many years.  While willing to do whatever is necessary regarding public appearances, writing of campaign literature, etc., he desperately needs financial backing and assistance with the "grunt" work.

Tasks, such as placement of signs, distribution of fliers, and similar legwork.  Readers are reminded the Board is not paid.  Pointedly, only get what they can steal or receive in bribes.  -- While slapping the Good Ole' Boy occupying the Superintendent's office hard on the back, sharing in the wealth.  Looted taxpayer money.  Time for a breath of fresh air.  Klee could and would do some good, rattling a few cages in an effort to force badly-needed change.

LISD is suffering severe financial distress due to years of neglect, greed, theft, misuse of taxpayer money, etc..  From launch of this publication until recently, has always been aggressively targeted on this website.  No one would listen, however.  Sadly, the chickens are finally coming home to roost.  Tough, isn't it?

LISD Superintendent Jack Patton has a history of financial disaster and problems left behind in both Menard and Hereford.  They were glad to get rid of him, according to a former board member and newspaper editor from both communities contacted by this writer about a year and a half ago.  Has done no better here. This outrageous jackass has deliberately run the District into the ground.

If you support badly-needed change and a fresh point of view on the Board, why not contact Mr. Klee at hklee@tstar.net?  Should the Superintendent and current Board continue unchallenged, expect the tax burden to become far more severe.  Sadly, these white-collar thugs will never get enough, and will continue to mercilessly loot, picking your pockets clean, until you courageously take action and put an end to it.  … Should you insist on remaining deafeningly and cowardly silent, however, you get precisely what you richly deserve.

Date: Thu, 17 Oct 2002 20:31:49 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
CC: lb_order_questions@dell.com, pad_on-line_order_support@dell.com, bsd_on-line_order_support@dell.com, csd@dell.com, webmaster@dell.com, mobile_support@dell.com
 
 
 

Dear Mr. DeRosier,

Apparently, quick exposure of earlier IP address
spoofing and illicit signing up of this publication
for unrequested "services" has not deterred you from
renewed spamming activity and additional squandering
of company time and good corporate image.

-- Stupidly, using the same spoofed Yahoo.Com server
IP address a second time to retaliate against ongoing
posting of extremely unflattering material on The
Ledger website, regarding outrageously poor Dell
support.  Tough, isn't it?

Couldn't at least use a different spoofed IP address
to make things a little less boring?  ... Be a bit
more creative, Mr. DeRosier.

Thought others at Dell needed to be aware of what is
going on, and took the liberty of sharing our ongoing
message exchange with them.  Thanks for the additional
fodder.

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609

Date: Wed, 25 Sep 2002 17:26:38 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
 
 
 

Dear Mr. DeRosier,

Don't you think it a bit juvenile and in fact
aggressively stupid to use a Yahoo.Com server address
to spoof and illicitly sign this publication up for
unrequested "services"?  ... To both email addresses
listed on the header of the last message sent on
Sunday?  Think Mr. Dell would approve of such waste of
company time and tactics?  Think the U.S. Attorney or
Yahoo would be as amused as this writer?  Regardless,
thanks for the laugh and additional fodder for the
website.  Am deeply grateful.  ... Never a dull
moment.

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609
 
 

Date: Sun, 22 Sep 2002 20:46:04 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
CC: llanoledger@lycos.com
 
 
 

Dear Mr. DeRosier:

The following ignored snail-mailed letter to Mr. Dell
has been published in the last two editions of The
Llano Ledger.  Readers are entitled to know precisely
how Mr. Notebook and Dell Computer do business.
Indeed, a public service.  Will continue to be posted
weekly for months.  -- Until I get tired of it.

At that time, a new webpage on The Ledger website will
be created.  All correspondence between Mr. Notebook
as well as Dell "Support" and this writer will be
posted.  -- Again, the readership has the right to know
exactly how both companies operate.  … Particularly,
how poor "support" is at both firms.

Should your attorneys decide to sue, by all means do
so.  With an exceptionally corrupt and abusive court
system, Dell indeed would likely prevail.  Regardless
of the truth.  After all, your multi-billion dollar
corporation can easily financially impose its will.
Would be an empty victory for several reasons,
however.

First, would fully publicly demonstrate precisely how
abusive and repressive a powerful corporate entity can
be, -- ultimately costing market share.  After all,
why buy Dell when you can purchase HP, -- a company
far more attentive to customer concerns and
complaints?

Second, would certainly publicly expose Dell "Support"
for being inept, unresponsive, and profoundly
obfuscating.  Sadly, -- the number one problem in the
view of product users.   … Again, costing market
share.

Third, a suit would bring this publication additional
recognition nationally.  With readership exponentially
expanding, can only further aid and assist, no?

Fourth, should Dell prevail, this publication has no
assets, -- other than the piece of trash this message
is typed on.  Remember?  The supposedly "factory
refurbished" Latitude Mr. Notebook fraudulently sold
as rebuilt?

Fifth, this writer has no assets. Certainly, "judgment
proof", so to speak.  The truth regarding this entire
fiasco would come out in court for all to see,
regardless of whether or not Dell uses its
considerable assets to buy a favorable, self-serving
outcome.

So, should your legal beagles choose to file suit,
bring it on.  … Hardball?  You bet.  Can only wonder
how many others have had to put up with this same
crap, or worse.  While they had no options, this
publication certainly does.  Can indeed expose it to
the light of day.

Bottom line, Mr. DeRosier, is the fact the office of
the CEO has not had the courtesy nor seen fit to
answer the enclosed letter, preferring to stonewall.
-- Or possibly never received the letter at all.

… Could have been conveniently intercepted by a crony
in the Dell mail department?  After all, you knew full
well it was coming.  Nothing less than a response from
the office of the CEO is acceptable.

If his office indeed received the correspondence, it
is glaringly indifferent to unresolved customer
complaints.  Has apparently refused to right the wrong
regardless of legal culpability or lack thereof.

Certainly, aggressively stupid since you've already
likely lost more in sales than it would have cost to
correct the problem.  Corporate image is priceless,
isn't it, or has Dell Computer indeed grown too fat
and complacent to care?  -- Or is this merely a matter
of one Dell employee desperately trying to cover his
ass and/or that of his department?

Sincerely,
Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609

Michael Dell
Chief Executive Officer
Dell Computers
One Dell Way
Round Rock, TX  78682

August 18, 2002

Dear Mr. Dell:

A Dell factory refurbished Latitude was purchased from Mr. Notebook by [redacted] of [redacted] and donated to this non-profit publication about a year ago.  Despite a nearly $900 expenditure, this machine has been a piece of trash since purchase.  Support from Mr. Notebook was non-existent.  Sadly, Dell Support was not much better.

Clearly, after a year's worth of problems, factory "refurbished" does not mean factory "rebuilt".  Apparently, the hard disk, floppy, and CD drives were never replaced.  -- The most likely sources of product failure.  In addition, the supposedly replaced lithium-ion battery module has a design flaw.  Although the machine has always been run on AC power and the battery maintained at 100% charge, intelligence circuitry in the module failed, rendering the battery worthless.  -- Coincidentally occurred during the latest email foray with Dell Support regarding floppy disk failure.  … Aren't I lucky?  Incredibly blessed?

All that was requested from Dell Support this time around, however, was a pointer to diagnostics that would have pinpointed the problem with the floppy drive.  … Not absolutely sure yet whether the failure lies only in the drive itself, or may also involve the socket and possibly bugs in drivers common to both the floppy and CD ROM drives.  Sadly, the CD ROM has never worked flawlessly either and has had occasional problems of reliability.  … At least, it's still working, however.  Unlike the floppy.

While Dell Support indeed provided a pointer to diagnostics, the download ironically requires use of boot disk and floppy.  Indeed, a problem of not being able to get from here to there.  When pointed out to Support, received no further assistance, -- just an outrageous run around.  … Despite assurances on the Dell website such email support supposedly exists for life of the product.

Mr. Dell, I can certainly understand you cannot be aware of all problems within a large corporation.  You do, however, have unaddressed flaws with "refurbished" machines sold by disreputable vendors fraudulently and phonily invoking Dell corporate name, image, and prestige, and more importantly, horrendous problems with a totally unresponsive Dell Support division.  No question, it is doing damage to corporate public image and reputation.  Sadly, although your machines are extremely popular, the greatest problem I've heard from users is lack of support.  Can certainly attest to that from personal experience.

Support outrageously refused to provide an email address for your office, -- unlike HP and other corporations more responsive to unresolved customer problems and complaints.  … An email address would have certainly provided an easy practical way of sending the entire email exchange over the last year.  Would have sorely indicated glaring obfuscation, non-responsiveness, and interminable intentional delay.  Hard to believe you're unaware.  Than again, Dell Corporation could apparently care less.

Mr. Notebook sold the Latitude as a Dell factory refurbished machine, supposedly tested by Dell-trained technicians, clearly so indicated on the bottom of the computer.  Again, the floppy, CD, and hard drives apparently were never replaced.  The most likely components to fail.   Since factory refurbished clearly does not mean factory rebuilt, the computer is no more than a used machine.  … A machine that could have been bought for half the price at a resale shop.  Even less if purchased privately.  With the price of new notebooks precipitously dropping recently to the $900 range and technically capable of running circles around this dinosaur, assuredly have no intention of dumping additional money into this piece of trash.

Mr. Notebook, on the day of purchase, claimed this machine to be factory refurbished.  Repeatedly made the claim.  Clearly, it was not.  Mr. Notebook quickly washed its hands of this lemon, failing to answer follow-up correspondence from this publication regarding product failure shortly after purchase.  Have no intention of wasting additional time and effort haggling further with Mr. Notebook, -- other than to publish an investigative article exposing this entire fiasco.  After all, the public is entitled to know exactly how business was done.

Due to several serious problems never corrected by Dell or Mr. Notebook since purchase of this falsely alleged Dell factory refurbished product, however, can honestly say at this point I would never again purchase a Dell computer, -- new, used, or "factory refurbished".  From anyone.  Certainly would never encourage others to purchase Dell either.  Indeed, why take the risk and put up with the hassle?

Regardless of whether or not Dell Corporation is technically or legally responsible for fraudulent claims made by a vendor of Dell machines, the damage done to corporate image is indeed severe nonetheless.  The lack of competent support and assistance from Dell Corporation in the matter is stunning.  Certainly, costly in terms of good faith and product loyalty lost.  Regardless of legal responsibility.

Have enclosed the last few emails from Support upper management refusing to provide an email address for your office and highly indicative and glaringly demonstrative of ongoing obfuscation over the last year.  Little more than canned, computer-generated messages containing phony platitudes and false concern designed to obfuscate and stonewall rather than provide technical assistance or resolution.  Apparently, the problem is top-down, since tone and substance of upper management Support is no different than that of lower level techs.  Although unquestionably a public service, have held off publishing an investigative article until I hear from your office.

Sincerely,
 
 

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
tchorney@yahoo.com
P.O. Box 997
Buchanan Dam, Tx. 78609
_____________________________________________________________________________

From: dhs_on-line_order@dell.com | This is Spam | Add to Address Book
To: tchorney@yahoo.com
Subject: Re: AT20020803_0000009749 Site Problem or Error
Date: Tue 06 Aug 2002 08:39:05 CDT
 
 
 

Please include the following line in all replies.
Tracking number: AT20020803_0000009749
 

Dear Mr. Chorney,

Thank you for the additional information.  Please accept my apologies
for this inconvenience.  Please be advised that Mr. Dell does
not have an e-mail address for customer inquiries.  Anything
you wish directed to him must be done through standard letter
carrier.

If there is anything else I can do for you, please advise.

Respectfully,

M. C. DeRosier
Dell DHS Customer Care
DTG0368
8 a.m. to 4:30 p.m.
Monday through Friday

If responding to me, please use the *REPLY* function of your
e-mail program.  This will keep the SAME SUBJECT LINE as our
e-mail.  Otherwise, your message may be delayed or lost.
     - - - - - - - - - - - - - - - - - - -
Visit the NEW Customer Care Website!
http://www.DellCustomerCare.com
     - - - - - - - - - - - - - - - - - - -
Visit the Dell T@lk Support Forum!
http://delltalk.us.dell.com
     - - - - - - - - - - - - - - - - - - -
Visit Dells Technical Support Center!
http://support.us.dell.com

> -----Original Message-----
> From: "Tim Chorney" <tchorney@yahoo.com>
> Sent: 05 Aug 02 20:26
> To: uscemcsd1@dell.com
>
>
> Dear Mr. DeRosier:
>
> You still have not answered my question regarding the
> email address of the office of the CEO.  While the
> nature of my business with that office is none of
> yours and your comments a bit presumptuous, suffice it
> to say the sheer volume of material I wish to send
> regarding this and earlier related matters make doing
> so electronically far more convenient.  To the point,
> are you refusing to provide this publication with an
> email address for Mr. Dell's office?  ... This is not
> the end of the matter, Mr. DeRosier, only the
> beginning.
>
> Tim Chorney, Publisher
> The Llano Ledger
> http://www.llanoledger.com
> P.O. Box 997
> Buchanan Dam, Tx. 78609
>
> --- csd@dell.com wrote:
> > Please include the following line in all replies.
> > Tracking number: AT20020803_0000009749
> >
> >
> > Dear Mr. Chorney,
> >
> > Thank you for contacting Dell Customer Care.  I
> > apologize for
> > any inconvenience this issue may have caused.  In
> > looking through
> > your history, my understanding is that this issue
> > revolves around
> > the floppy drive and battery malfunction.  The
> > on-line service
> > technician made the presumption that your unit was
> > still under
> > warranty and asked for the system Service Tag.
> >
> > Unfortunately, since this unit was not purchased
> > from Dell, we
> > are not obligated to offer warranty service.
> > Therefore, you
> > must seek repair or replacement through Mr.
> > Notebook.
> >
> > To answer your question, Mr. Michael Dell is our
> > CEO.  Our address
> > is as follows:
> >
> > Dell Computers
> > One Dell Way
> > Round Rock, TX  78682
> >
> > Once again, I apologize and truly regret any
> > inconvenience or
> > frustration this matter may have caused. We value
> > you as our
> > customer and your satisfaction is very important to
> > us.  If I
> > can be of further assistance, please advise.
> >
> > Respectfully,
> >
> > M. C. DeRosier
> > Dell DHS Customer Care
> > DTG0368
> > 8 a.m. to 4:30 p.m.
> > Monday through Friday
> >
> > If responding to me, please use the *REPLY* function
> > of your
> > e-mail program.  This will keep the SAME SUBJECT
> > LINE as our
> > e-mail.  Otherwise, your message may be delayed or
> > lost.
> >      - - - - - - - - - - - - - - - - - - -
> > Visit the NEW Customer Care Website!
> > http://www.DellCustomerCare.com
> >      - - - - - - - - - - - - - - - - - - -
> > Visit the Dell T@lk Support Forum!
> > http://delltalk.us.dell.com
> >      - - - - - - - - - - - - - - - - - - -
> > Visit Dells Technical Support Center!
> > http://support.us.dell.com
> >
> > > -----Original Message-----
> > > From: "Tim Chorney" <tchorney@yahoo.com>
> > > Sent: 03 Aug 02 21:05
> > > To: dellweb@dell.com
> > >
> > >
> > > * * * PLEASE DO NOT CHANGE THE SUBJECT WHEN
> > REPLYING * * *
> > > * * * This is a feedback Message from the Dell
> > Online Communications Center. * * *
> > >
> > > Customer Information:
> > > ************************************************
> > > Name: Tim Chorney
> > > Email: tchorney@yahoo.com
> > > Service Tag:
> > > ***********************************************
> > > Topic: Site Problem or Error
> > > Customer Referring URL:
> >
> http://support.dell.com/us/en/emaildell/webmaster.asp
> > > Problem Description: Have some correspondence to
> > send Mr. Dell and was not able to find an email
> > address for the office of the CEO.  Can you kindly
> > supply one, please?
> > > Tim Chorney, Publisher
> > > The Llano Ledger
> > > http://www.llanoledger.com
> > > P.O. Box 997
> > > Buchanan Dam, Tx. 78609
> > > ***********************************************
> > > Sent to: webmaster@dell.com
> > > Referring URL:
> >
> http://support.dell.com/us/en/emaildell/webmaster.asp
> > > Remote Address:
> > > Remote Host:
> > > HTTP User Agent:
> > > Date submitted: 8/3/2002 9:05:01 PM

A letter To Burnet County Sheriff Joe Pollock has been posted recently.  Access it by clicking here.

As promised, the letter of complaint sent to Burnet County Judge Martin McLean, regarding fraudulent Ledger Maxpages and Stormpages site deletions originating from the Burnet County Library System and resulting in the ejection of this writer from library computers, has finally been posted.  Readers are reminded this is not the end of the matter.  Just the beginning.  For ongoing coverage of the criminal attacks as well as the letter to the Judge sent in response, click here.

Be sure to click on Klee's Kaleidoscope for Harvey Klee's latest edition.  This publication is a forum for a diversity of viewpoints. All are encouraged to submit material.

A rare commodity, honest businesses need a plug.  Although this publication receives no financial remuneration or funding of any kind from Mike's Transmission, this writer has personally known the owner of this new business quite some time and has enormous respect for his integrity.  Mike has had years of experience working on transmissions, -- foreign and domestic, standard and automatic.  This guy has heart and takes enormous pride in his work.  Give him a call at 915-423-1694.  The business is in the process of being launched.  If you like the quality of service, let me know.  Better yet, ask him to send a donation to the Ledger.

As strongly asserted in the last 93 editions, gut-wrenching fear generated by the Narcotics Enforcement Team is quite impressive. After all, these Nazi stormtroopers not only outrageously intimidate defendants and their gutless attorneys, but even innocent third parties who have suffered at their corrupt and abusive hands.

Recently, a source came forward with allegations regarding the death of a loved one under exceptionally curious circumstances. Sadly, the survivor got cold feet.

Most pointedly and quite publicly, how in hell do you expect these abuses to end if you don't have the guts to stand up and expose them to the light of day?

Every time a source cowardly runs the other way, the corrupt and abusive sons of bitches win. Every g-ddamned time. Worse yet, another nail is driven into the coffin of liberty.

If you don't have the courage to stand up and do the right thing, why should this writer continue to place himself in physical and legal jeopardy trying to expose the outrageous corruption and abuse?

Tim Chorney, Publisher
The Llano Ledger
 

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Tim Chorney, Publisher
P.O. Box 997
Buchanan Dam, Tx. 78609