Got guts? Tired of being lied to? Like an alternative source of information truly independent and free of government propaganda? Want this publication to continue? Send a financial donation to P.O. Box 997, Buchanan Dam, Tx. 78609.

Publisher's Note: This publication receives no financial support through advertising.  Although shaken down, looted, and abused by corrupt government, area businesses remain unwilling to stand up.  Locals are too gutless to donate financially, cowardly fearing retribution.  For this publication to survive, national readers need to contribute.  Furthermore, desperately need an additional laptop or desktop computer as back-up to a failing Dell Latitude notebook currently being used.  Got one gathering dust in the closet?  Care to donate? While conveniently accessing these webpages "free" of charge, never forget this publication remains non-profit and depends entirely on nearly non-existent community support. At the same time, The Ledger is, has been, and will always remain beholden to NO ONE. -- Precisely why there is no financial assistance.  ... From day of launch and certainly a no-brainer to this very day, firmly resolved to walk away first rather than compromise principle. -- To the chagrin of many and delight of few.    T.C. 1-19-03.

Index:
Working definition of fascism for new readers? An abusive and dangerous oligarchy based on a pernicious blend of government, big business, and religion. ... A boot-heel cynically placed on the throat of the masses, justified in principle by perversion and bastardization of religion.
33rd Judicial District Narcotics Enforcement Team
"President" Opposes Civil Rights
Scalia Attacks Church-State Separation
Church Groups Suffer Bigotry-John Ashcroft
National Sanctity of Human Life Day
Taxpayer Money To Promote Marriage
States Cut Medicaid Benefits
Georgia Supreme Court
One Year
Human Rights Watch
"President" Rewards Cronies
FOUR CHAPLAINS SERVICES NEWS RELEASE
Harvey Klee
More On Dell
Follow-Up To Dell Corporation Fiasco
Letter To Dell CEO
Fraudulent Deletion Of Ledger Websites
Klee's Kaleidoscope
An Honest Business
Unbridled Fear
 

Hear about jolly follies, i.e. recent escapades of NET in Marble Falls?  Supposed bona fide bust of a methamphetamine lab within city limits?  … What's 'a matter, boys?  Five "cooks" not fairly share 'da' loot or 'da' stash?  ... Tough, 'ain't' it?  Readers are reminded "officers" of the 33rd Judicial District Narcotics Enforcement Team are indeed in the business of manufacturing and distributing methamphetamine in this area.  Reportedly, a multi-million dollar operation.  ... The golden cuffs.

-- Got to make it look good once in a while though, right, fellas?  … Or were you busy little bastards improperly paid off or denied your full share of "product?"  Poor, poor babies.  Life's a bitch, 'ain't' it?  What's a corrupt "officer" to do?  ... Go straight?  No way in hell, right, Brent?  Jimmy?

Readers are reminded scores of credible sources have come forward over the last four years too cowardly to allow publication of name and address, providing credible information NET indeed is as corrupt and abusive as the day is long.  In fact, manufactures and distributes methamphetamine.

Worse, plants evidence on innocent people and lies like hell.  ... As Sgt. Jimmy Hopkins did in court October 1 during the Alsobrook trial.  As reported earlier, the lying bastard perjured himself on the stand repeatedly.

Hear the latest report on a local radio station no more than a shill for these Nazi sons of bitches?  Seems NET is now conveniently and magnanimously involved in the bogus "national security" effort currently underway.  Who'd a 'thunk' it, no?  Another outrageously callous method of phonily "justifying" their goddamned criminal existence and funding.

Feel "protected" and "secure?"  Think again, dear, dear readers.  These Gestapo bastards are far more a threat to civil and constitutional rights and liberties than any foreign agent or force.  No more than domestic terrorists with a badge and gun.  Every damned one a criminal, belonging in prison the rest of their lives.

That's right.  Ole' George "The Tush" Bush is a glaring closet racist.  His recent friend-of-the-court brief in an affirmative action case currently before the U.S. Supreme Court is further evidence of a troubling trend within the GOP and Fascist Right.  While these Nazis pay lip service to "diversity" within the educational system and workplace, their actions scream otherwise.

The "President", as a white Anglo-Saxon Protestant middle-aged male, is indeed one of an increasingly diminishing group of the privileged few with much to lose.  As women and minorities break through the glass ceiling in all walks of life, middle-aged white men view them as a serious and dangerous threat to their security, sense of well-being, and personal-worth.  Precisely, why fascists such as the "President" assail affirmative action while offering absolutely no alternatives designed to level the playing field. None.

Affirmative action, properly applied is not a quota system.  Merely gives minimal weight and preference to minorities, -- who are equally qualified to white applicants.  Not, inferior to them.  Properly does so, until the population of minorities within a given sub-group approximates the general population.  In the University of Michigan case currently in front of the Supreme Court, race only counts 20 points out of a total of 150 on a weighted scale.  A mere 13% of the total.

Yet, the Nazi appointed to the Oval Office has a problem with even so small a weighting.  … While offering absolutely no viable alternatives.  In Texas, his solution as Governor was to guaranty admission to colleges and professional schools of all top students.  The jackass is either too aggressively stupid or indeed hopelessly so ignorant, he does not understand this leaves an enormous amount of worthy minorities slipping through the cracks.  … Students at a tremendous disadvantage coming from inept failing inner city schools.

Doesn't matter to the closet bigot.  Certainly, accomplishes his outrageous true purpose of protecting the turf of the white middle-aged male, however.  Affirmative action was carefully designed to rightfully level the playing field.  Has done so admirable a job over the years, many whites, now, are crying foul.  Tough.  Live with it.  … This coming from a white, middle-aged male writer.  A member of the endangered species.

Outrageously, the "President's" statement on the pending brief ended with the following: "America's long experience with segregation we have put behind us, and the racial discrimination we still struggle to overcome requires a special effort to make real the promise of equal opportunity for all. My administration will continue to actively promote diversity and opportunity in every way that the law permits."

Despite conveniently and hypocritically wearing religion on his sleeve, Mr. Bush is a bold-faced liar.  Segregation has not been put behind us.  Is indeed hidden.  In the closet.  Much more difficult to combat.  The "President's" opposition to affirmative action is no more than closet bigotry, a craftily-designed form of segregation, cleverly hidden in the rhetoric of phony hollow "diversity" rhetoric.

Sadly, Mr. Bush has absolutely nothing to offer women and minorities.  Nothing at all.  Only false lip service, broken promises, and outrageous deception masquerading as truth.

Recently, Supreme Court "Justice" Antonin Scalia once again demonstrated precisely how unqualified for office this sad excuse for a "jurist" truly is.  Despite likely having to ultimately rule on a wildly unpopular California appeals court decision barring students from reciting the Pledge of Allegiance with the phrase "one nation under God," this outrageously Nazi "judge" publicly discussed and criticized the lower court ruling at a "religious" event on January 12.

The bona fide fascist claims the Supreme Court and lower courts have supposedly misinterpreted church-state separation as mandated by the First Amendment.  -- Despite declaring and admitting the fact the appeals court indeed had "some plausible support" to reach its conclusion regarding the Pledge.  Furthermore, Mr. Scalia outrageously thinks church-state separation should be democratically voted on by the people.  … Is that right, Tony Baby?

Would this Nazi equally fervently assert the 13th Amendment to the Constitution outlawing slavery be voted on by the citizenry?  Why not, Tony?  ... The other side of the same coin, isn't it, sir?  Mr. Scalia clearly ignores the fact our form of government is indeed a constitutional republic, -- not a democracy subject to mob rule.  For extremely good reason.  Obvious example?  … There was a time in our not so distant past, slavery would have been voted into law. Well after the Civil War.  At the very least, in the deep South during the early to mid-20th Century.

Even at present, cowardly Americans believe in exceptionally large numbers (some two-thirds of us, if polls are to be believed) the First Amendment and free speech go too far, are too "permissive", and should be strongly restricted.  -- They don't want the Nazi appointed "President" and his equally fascist henchmen severely and sharply criticized.  Tough, isn't it?  Incredibly, these fools would vote against the First Amendment if it were a public referendum.  … Until their speech is infringed.  -- Then, hypocritically cry bloody murder.  Precisely, why we have a Bill of Rights and Constitution, -- rather than a democracy of mob rule.

The Nazi presiding over the "Justice" Department falsely claimed January 13 "religious" groups suffer "bigotry" as charity-providers.  -- Mr. Ashcroft has his head so far up his ass, not only does he suffer ring around the collar, but his eyeballs are turning inside out.

… Hey, Johnny Boy?  At the very least, it's outrageously immoral, if not amoral, to require the impoverished to accept Jesus in return for food, housing, job-training, etc..   Precisely, what will happen if government dumps taxpayer funds into church charities.  Christ, himself, would have been appalled at how you Nazis insist on using his message to serve your own greedy ends.  … Lining your pockets, while exerting and consolidating power and control.  Nothing less than raw Nazism, Mr. Ashcroft.

The fascist Attorney General falsely opined: "Unfortunately, over the last several decades, the government has discriminated against people of faith who are striving to do good for others.  Out of fear, ignorance and occasional bigotry, faith-based groups have been prohibited from competing for federal funding on a level playing field with secular groups."

No, General.  As usual, you've conveniently and outrageously distorted reality for your own insatiably selfish interests, shamelessly stealing the argument for affirmative action and perversely misapplying it to the church-state prohibition issue.  When "religious" groups proselytize in return for charitable giving, it's no more than cheap, self-serving huxterism.

An incredibly manipulative method of conveniently "educating" people to guiltily line the pockets of two-bit preachers who outrageously loot people through "tithes" and other "offerings."  Perversely, using fear of Hell and eternal damnation to loot the aggressively stupid and gullible public.  -- While laughing their financially portly asses off all the way to the bank.

Doing so in the name of the Lord is sacrilegious and an atrocity, Mr. Ashcroft.  … Would indeed love to be a fly on the wall the day you appear before the Creator.  … Not only the limitless greed and avarice, but the naked blatant attack on God-given civil and constitutional rights and liberties.  Be a most interesting and thoroughly amusing encounter to finally see a Nazi bastard feverishly tap dancing, doing the ole' soft shoe, ultimately getting his, -- "where the sun 'don't' shine", right, General?

In another blatant attack on the right of women to do as they please with their uterus, the jackass occupying the White House proclaimed January 19 National Sanctity of Human Life Day.  … As the Nazi prepares to wantonly kill millions of innocent Iraqi civilians in an unprovoked attack to topple Saddam Hussein, -- and ignores ongoing legalized murders on death rows in prisons all across this once great country.  ... While callously and phonily wearing "religion" on his sleeve. Sieg Heil, Mein Fuhrer.  America Uber Alles.

That's right.  The Nazi occupying the White House ordered $600,000 squandered on grants promoting marriage.  Fascinating, isn't it?  Especially, coming from Republicans who supposedly want government out of your hair, and certainly out of social engineering.  … Or do they?

Co-chair Barbara J. Risman, of the Council on Contemporary Families, rightfully declared:  "The Bush administration is trying to change the way people live their lives.  The irony here is that conservatives are always the ones who say government should have a limited role, but here you have conservatives doing the most incredible social engineering, saying people should live like this and we should reward how people choose to live their lives."

Truth be told, people promoting marriage are not "conservatives", just "religious" fascists attempting to impose their narrow minded principles on the rest of us.  At the same time, these Nazis whine it is "liberal" academics who are engaging in social engineering by affording unmarried live-ins, gays, and lesbian couples the same protections as married ones.  Tough, isn't it?

Sadly, these Nazis miss the point.  Demographics indeed have changed.  Ward and June Cleaver and the Leave It To Beaver family unit no longer exist for the most part in this formerly great nation.  The Fascist Right cannot accept reality and insists on living in the past.  Precisely, why they deny gays, lesbians, and unmarried couples the same rights and privileges they enjoy.

Sadly, no more than elitism coming from the Right, -- at its very worst and most destructive.  Throw in a little paranoia for good measure, and these insecure Nazis with their traditional family units feel threatened.  Readers should never forget fascism is indeed based on the traditional family unit as the bed rock of society.  All power flows down through the pecking order from on high, -- with all-powerful Dad as miniature Die Fuhrer of the basic building block of life, -- the "family."  ... With wife, perversely in submission to her husband.  After all, biblical, isn't it?

With the exception of Alabama, all states are cutting Medicaid spending this year.  Readers are reminded 32 states cut benefits at the beginning of the fiscal year last July 1 and are doing so once again now.  Doesn't bode well for 42 million of us without healthcare coverage.  Will consequently place enormous pressure on counties as indigents are treated in hospital emergency rooms at tremendous expense and in advanced states of disease requiring more expensive treatment.

Worse, the Nazi appointed "President" ruled this week the states can deny and/or restrict emergency treatment to Medicaid recipients, i.e. not pay.  Not clear, yet, even if Die Fuhrer has the authority to make such changes to a federal statute.   If uninsured and indigent, the best thing to do is present yourself at a public hospital emergency room if ill.  Taxpayers have to foot the bill, hastening badly-needed reform in a system that is desperately failing millions.  -- While lining the pockets of insatiably greedy care providers.

The "President's" pathetic response to the healthcare crisis?  The Nazi intends to limit your right to sue and collect anything more than $250,000 in pain and suffering from butchers in the medical profession.  If your joint-income is in the $100K range, be prepared to be compensated less than three years worth of salary in pain and suffering damages, -- if Mr. Bush gets his way.  Again, the fascist appointed to the Oval Office is bound and determined to support errant greedy professionals and businesses at your expense.  The Republican way.  … Not that Democrats are any better.  -- Just a little less obvious about the screwing.

Stunningly, some sense from the Georgia Supreme Court.  Who'd a 'thunk' it, no?  The Court wisely and justly threw out a 170-year-old statute criminalizing sex between unmarried people.  -- After all, who the hell is government to tell consenting adults what they can and cannot do in the privacy of the bedroom?

A 16-year-old boy and his girlfriend, both the age of consent in Georgia, were caught having sex.  … Horror of horrors for you "religious" fascists, no?  The boy was convicted and required to write an essay stating why it was wrong of him to have sex.  Interesting, isn't it?  Displaying valor well beyond his tender years, he courageously wrote it was none of the court's business.  Indeed.  The Georgia Supreme Court agreed.  ... Again, who'd a 'thunk' it, no?  About time.

The Nazi appointed "President" continues to hold approximately 625 "detainees" at Guantanamo Bay.  Only five have been re-patriated.  Worse, Mr. Bush refuses to classify his charges as prisoners of war, subject to the Geneva Convention.  -- Or provide attorneys and access to American courts.  The "President" has become lord and master in direct violation of his oath of office and the United States Constitution.  Yet, the cowardly American public remains gutlessly silent.  Sieg Heil, Mein Fuhrer.  America Uber Alles.

On January 14, Human Rights Watch declared Mr. Bush's willingness to compromise human rights in his battle against terrorism, not only sets a dangerous precedent, but alienates other countries from joining the struggle.  Readers are reminded our Nazi "President" gutlessly "renders" uncooperative "detainees" to third countries that employ torture to extract information.  … This coming from an unabashed fascist appointed "President", -- who conveniently and hypocritically wears "religion" on his sleeve.

The jackass occupying the White House continues to line the pockets of his henchmen.  Our Nazi "President" awarded nine current and former FBI thugs the Presidential Rank Award.  … Generously includes a cash bonus of 20-30% of annual salary.  One exceptionally special goon so honored?  FBI National Security Law Unit Director Marion "Spike" Bowman.  Bowman is the very same jackass whose agency rejected a search warrant for accused 9/11 terrorist Zarcarias Moussaoui and his computer in August 2001.  ... Just days, before the catastrophic 9/11 attack.

-- Readers are reminded Mr. Bowman presided in 2000 over the very same law unit that accessed emails without a search warrant, recorded wrong telephone conversations, and illegally videotaped suspects.  Well before imposition of the outrageously unconstitutional USA "Patriot" Act.  In Nazi America, day is night, night is day, and "sh-t 'don't' stink."

Mr. Klee recently informed this writer he's once again considering running for the Llano Independent School District Board. Rightfully and tirelessly, has been highly critical of waste and corruption in the District for many years.  While willing to do whatever is necessary regarding public appearances, writing of campaign literature, etc., he desperately needs financial backing and assistance with the "grunt" work.

Tasks, such as placement of signs, distribution of fliers, and similar legwork.  Readers are reminded the Board is not paid.  Pointedly, only get what they can steal or receive in bribes.  -- While slapping the Good Ole' Boy occupying the Superintendent's office hard on the back, sharing in the wealth.  Looted taxpayer money.  Time for a breath of fresh air.  Klee could and would do some good, rattling a few cages in an effort to force badly-needed change.

LISD is suffering severe financial distress due to years of neglect, greed, theft, misuse of taxpayer money, etc..  From launch of this publication until recently, has always been aggressively targeted on this website.  No one would listen, however.  Sadly, the chickens are finally coming home to roost.  Tough, isn't it?

LISD Superintendent Jack Patton has a history of financial disaster and problems left behind in both Menard and Hereford.  They were glad to get rid of him, according to a former board member and newspaper editor from both communities contacted by this writer about a year and a half ago.  Has done no better here. This outrageous jackass has deliberately run the District into the ground.

If you support badly-needed change and a fresh point of view on the Board, why not contact Mr. Klee at hklee@tstar.net?  Should the Superintendent and current Board continue unchallenged, expect the tax burden to become far more severe.  Sadly, these white-collar thugs will never get enough, and will continue to mercilessly loot, picking your pockets clean, until you courageously take action and put an end to it.  … Should you insist on remaining deafeningly and cowardly silent, however, you get precisely what you richly deserve.

Date: Thu, 17 Oct 2002 20:31:49 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
CC: lb_order_questions@dell.com, pad_on-line_order_support@dell.com, bsd_on-line_order_support@dell.com, csd@dell.com, webmaster@dell.com, mobile_support@dell.com
 
 
 

Dear Mr. DeRosier,

Apparently, quick exposure of earlier IP address
spoofing and illicit signing up of this publication
for unrequested "services" has not deterred you from
renewed spamming activity and additional squandering
of company time and good corporate image.

-- Stupidly, using the same spoofed Yahoo.Com server
IP address a second time to retaliate against ongoing
posting of extremely unflattering material on The
Ledger website, regarding outrageously poor Dell
support.  Tough, isn't it?

Couldn't at least use a different spoofed IP address
to make things a little less boring?  ... Be a bit
more creative, Mr. DeRosier.

Thought others at Dell needed to be aware of what is
going on, and took the liberty of sharing our ongoing
message exchange with them.  Thanks for the additional
fodder.

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609

Date: Wed, 25 Sep 2002 17:26:38 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
 
 
 

Dear Mr. DeRosier,

Don't you think it a bit juvenile and in fact
aggressively stupid to use a Yahoo.Com server address
to spoof and illicitly sign this publication up for
unrequested "services"?  ... To both email addresses
listed on the header of the last message sent on
Sunday?  Think Mr. Dell would approve of such waste of
company time and tactics?  Think the U.S. Attorney or
Yahoo would be as amused as this writer?  Regardless,
thanks for the laugh and additional fodder for the
website.  Am deeply grateful.  ... Never a dull
moment.

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609
 
 

Date: Sun, 22 Sep 2002 20:46:04 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
CC: llanoledger@lycos.com
 
 
 

Dear Mr. DeRosier:

The following ignored snail-mailed letter to Mr. Dell
has been published in the last two editions of The
Llano Ledger.  Readers are entitled to know precisely
how Mr. Notebook and Dell Computer do business.
Indeed, a public service.  Will continue to be posted
weekly for months.  -- Until I get tired of it.

At that time, a new webpage on The Ledger website will
be created.  All correspondence between Mr. Notebook
as well as Dell "Support" and this writer will be
posted.  -- Again, the readership has the right to know
exactly how both companies operate.  … Particularly,
how poor "support" is at both firms.

Should your attorneys decide to sue, by all means do
so.  With an exceptionally corrupt and abusive court
system, Dell indeed would likely prevail.  Regardless
of the truth.  After all, your multi-billion dollar
corporation can easily financially impose its will.
Would be an empty victory for several reasons,
however.

First, would fully publicly demonstrate precisely how
abusive and repressive a powerful corporate entity can
be, -- ultimately costing market share.  After all,
why buy Dell when you can purchase HP, -- a company
far more attentive to customer concerns and
complaints?

Second, would certainly publicly expose Dell "Support"
for being inept, unresponsive, and profoundly
obfuscating.  Sadly, -- the number one problem in the
view of product users.   … Again, costing market
share.

Third, a suit would bring this publication additional
recognition nationally.  With readership exponentially
expanding, can only further aid and assist, no?

Fourth, should Dell prevail, this publication has no
assets, -- other than the piece of trash this message
is typed on.  Remember?  The supposedly "factory
refurbished" Latitude Mr. Notebook fraudulently sold
as rebuilt?

Fifth, this writer has no assets. Certainly, "judgment
proof", so to speak.  The truth regarding this entire
fiasco would come out in court for all to see,
regardless of whether or not Dell uses its
considerable assets to buy a favorable, self-serving
outcome.

So, should your legal beagles choose to file suit,
bring it on.  … Hardball?  You bet.  Can only wonder
how many others have had to put up with this same
crap, or worse.  While they had no options, this
publication certainly does.  Can indeed expose it to
the light of day.

Bottom line, Mr. DeRosier, is the fact the office of
the CEO has not had the courtesy nor seen fit to
answer the enclosed letter, preferring to stonewall.
-- Or possibly never received the letter at all.

… Could have been conveniently intercepted by a crony
in the Dell mail department?  After all, you knew full
well it was coming.  Nothing less than a response from
the office of the CEO is acceptable.

If his office indeed received the correspondence, it
is glaringly indifferent to unresolved customer
complaints.  Has apparently refused to right the wrong
regardless of legal culpability or lack thereof.

Certainly, aggressively stupid since you've already
likely lost more in sales than it would have cost to
correct the problem.  Corporate image is priceless,
isn't it, or has Dell Computer indeed grown too fat
and complacent to care?  -- Or is this merely a matter
of one Dell employee desperately trying to cover his
ass and/or that of his department?

Sincerely,
Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609

Michael Dell
Chief Executive Officer
Dell Computers
One Dell Way
Round Rock, TX  78682

August 18, 2002

Dear Mr. Dell:

A Dell factory refurbished Latitude was purchased from Mr. Notebook by [redacted] of [redacted] and donated to this non-profit publication about a year ago.  Despite a nearly $900 expenditure, this machine has been a piece of trash since purchase.  Support from Mr. Notebook was non-existent.  Sadly, Dell Support was not much better.

Clearly, after a year's worth of problems, factory "refurbished" does not mean factory "rebuilt".  Apparently, the hard disk, floppy, and CD drives were never replaced.  -- The most likely sources of product failure.  In addition, the supposedly replaced lithium-ion battery module has a design flaw.  Although the machine has always been run on AC power and the battery maintained at 100% charge, intelligence circuitry in the module failed, rendering the battery worthless.  -- Coincidentally occurred during the latest email foray with Dell Support regarding floppy disk failure.  … Aren't I lucky?  Incredibly blessed?

All that was requested from Dell Support this time around, however, was a pointer to diagnostics that would have pinpointed the problem with the floppy drive.  … Not absolutely sure yet whether the failure lies only in the drive itself, or may also involve the socket and possibly bugs in drivers common to both the floppy and CD ROM drives.  Sadly, the CD ROM has never worked flawlessly either and has had occasional problems of reliability.  … At least, it's still working, however.  Unlike the floppy.

While Dell Support indeed provided a pointer to diagnostics, the download ironically requires use of boot disk and floppy.  Indeed, a problem of not being able to get from here to there.  When pointed out to Support, received no further assistance, -- just an outrageous run around.  … Despite assurances on the Dell website such email support supposedly exists for life of the product.

Mr. Dell, I can certainly understand you cannot be aware of all problems within a large corporation.  You do, however, have unaddressed flaws with "refurbished" machines sold by disreputable vendors fraudulently and phonily invoking Dell corporate name, image, and prestige, and more importantly, horrendous problems with a totally unresponsive Dell Support division.  No question, it is doing damage to corporate public image and reputation.  Sadly, although your machines are extremely popular, the greatest problem I've heard from users is lack of support.  Can certainly attest to that from personal experience.

Support outrageously refused to provide an email address for your office, -- unlike HP and other corporations more responsive to unresolved customer problems and complaints.  … An email address would have certainly provided an easy practical way of sending the entire email exchange over the last year.  Would have sorely indicated glaring obfuscation, non-responsiveness, and interminable intentional delay.  Hard to believe you're unaware.  Than again, Dell Corporation could apparently care less.

Mr. Notebook sold the Latitude as a Dell factory refurbished machine, supposedly tested by Dell-trained technicians, clearly so indicated on the bottom of the computer.  Again, the floppy, CD, and hard drives apparently were never replaced.  The most likely components to fail.   Since factory refurbished clearly does not mean factory rebuilt, the computer is no more than a used machine.  … A machine that could have been bought for half the price at a resale shop.  Even less if purchased privately.  With the price of new notebooks precipitously dropping recently to the $900 range and technically capable of running circles around this dinosaur, assuredly have no intention of dumping additional money into this piece of trash.

Mr. Notebook, on the day of purchase, claimed this machine to be factory refurbished.  Repeatedly made the claim.  Clearly, it was not.  Mr. Notebook quickly washed its hands of this lemon, failing to answer follow-up correspondence from this publication regarding product failure shortly after purchase.  Have no intention of wasting additional time and effort haggling further with Mr. Notebook, -- other than to publish an investigative article exposing this entire fiasco.  After all, the public is entitled to know exactly how business was done.

Due to several serious problems never corrected by Dell or Mr. Notebook since purchase of this falsely alleged Dell factory refurbished product, however, can honestly say at this point I would never again purchase a Dell computer, -- new, used, or "factory refurbished".  From anyone.  Certainly would never encourage others to purchase Dell either.  Indeed, why take the risk and put up with the hassle?

Regardless of whether or not Dell Corporation is technically or legally responsible for fraudulent claims made by a vendor of Dell machines, the damage done to corporate image is indeed severe nonetheless.  The lack of competent support and assistance from Dell Corporation in the matter is stunning.  Certainly, costly in terms of good faith and product loyalty lost.  Regardless of legal responsibility.

Have enclosed the last few emails from Support upper management refusing to provide an email address for your office and highly indicative and glaringly demonstrative of ongoing obfuscation over the last year.  Little more than canned, computer-generated messages containing phony platitudes and false concern designed to obfuscate and stonewall rather than provide technical assistance or resolution.  Apparently, the problem is top-down, since tone and substance of upper management Support is no different than that of lower level techs.  Although unquestionably a public service, have held off publishing an investigative article until I hear from your office.

Sincerely,
 
 

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
tchorney@yahoo.com
P.O. Box 997
Buchanan Dam, Tx. 78609
_____________________________________________________________________________

From: dhs_on-line_order@dell.com | This is Spam | Add to Address Book
To: tchorney@yahoo.com
Subject: Re: AT20020803_0000009749 Site Problem or Error
Date: Tue 06 Aug 2002 08:39:05 CDT
 
 
 

Please include the following line in all replies.
Tracking number: AT20020803_0000009749
 

Dear Mr. Chorney,

Thank you for the additional information.  Please accept my apologies
for this inconvenience.  Please be advised that Mr. Dell does
not have an e-mail address for customer inquiries.  Anything
you wish directed to him must be done through standard letter
carrier.

If there is anything else I can do for you, please advise.

Respectfully,

M. C. DeRosier
Dell DHS Customer Care
DTG0368
8 a.m. to 4:30 p.m.
Monday through Friday

If responding to me, please use the *REPLY* function of your
e-mail program.  This will keep the SAME SUBJECT LINE as our
e-mail.  Otherwise, your message may be delayed or lost.
     - - - - - - - - - - - - - - - - - - -
Visit the NEW Customer Care Website!
http://www.DellCustomerCare.com
     - - - - - - - - - - - - - - - - - - -
Visit the Dell T@lk Support Forum!
http://delltalk.us.dell.com
     - - - - - - - - - - - - - - - - - - -
Visit Dells Technical Support Center!
http://support.us.dell.com

> -----Original Message-----
> From: "Tim Chorney" <tchorney@yahoo.com>
> Sent: 05 Aug 02 20:26
> To: uscemcsd1@dell.com
>
>
> Dear Mr. DeRosier:
>
> You still have not answered my question regarding the
> email address of the office of the CEO.  While the
> nature of my business with that office is none of
> yours and your comments a bit presumptuous, suffice it
> to say the sheer volume of material I wish to send
> regarding this and earlier related matters make doing
> so electronically far more convenient.  To the point,
> are you refusing to provide this publication with an
> email address for Mr. Dell's office?  ... This is not
> the end of the matter, Mr. DeRosier, only the
> beginning.
>
> Tim Chorney, Publisher
> The Llano Ledger
> http://www.llanoledger.com
> P.O. Box 997
> Buchanan Dam, Tx. 78609
>
> --- csd@dell.com wrote:
> > Please include the following line in all replies.
> > Tracking number: AT20020803_0000009749
> >
> >
> > Dear Mr. Chorney,
> >
> > Thank you for contacting Dell Customer Care.  I
> > apologize for
> > any inconvenience this issue may have caused.  In
> > looking through
> > your history, my understanding is that this issue
> > revolves around
> > the floppy drive and battery malfunction.  The
> > on-line service
> > technician made the presumption that your unit was
> > still under
> > warranty and asked for the system Service Tag.
> >
> > Unfortunately, since this unit was not purchased
> > from Dell, we
> > are not obligated to offer warranty service.
> > Therefore, you
> > must seek repair or replacement through Mr.
> > Notebook.
> >
> > To answer your question, Mr. Michael Dell is our
> > CEO.  Our address
> > is as follows:
> >
> > Dell Computers
> > One Dell Way
> > Round Rock, TX  78682
> >
> > Once again, I apologize and truly regret any
> > inconvenience or
> > frustration this matter may have caused. We value
> > you as our
> > customer and your satisfaction is very important to
> > us.  If I
> > can be of further assistance, please advise.
> >
> > Respectfully,
> >
> > M. C. DeRosier
> > Dell DHS Customer Care
> > DTG0368
> > 8 a.m. to 4:30 p.m.
> > Monday through Friday
> >
> > If responding to me, please use the *REPLY* function
> > of your
> > e-mail program.  This will keep the SAME SUBJECT
> > LINE as our
> > e-mail.  Otherwise, your message may be delayed or
> > lost.
> >      - - - - - - - - - - - - - - - - - - -
> > Visit the NEW Customer Care Website!
> > http://www.DellCustomerCare.com
> >      - - - - - - - - - - - - - - - - - - -
> > Visit the Dell T@lk Support Forum!
> > http://delltalk.us.dell.com
> >      - - - - - - - - - - - - - - - - - - -
> > Visit Dells Technical Support Center!
> > http://support.us.dell.com
> >
> > > -----Original Message-----
> > > From: "Tim Chorney" <tchorney@yahoo.com>
> > > Sent: 03 Aug 02 21:05
> > > To: dellweb@dell.com
> > >
> > >
> > > * * * PLEASE DO NOT CHANGE THE SUBJECT WHEN
> > REPLYING * * *
> > > * * * This is a feedback Message from the Dell
> > Online Communications Center. * * *
> > >
> > > Customer Information:
> > > ************************************************
> > > Name: Tim Chorney
> > > Email: tchorney@yahoo.com
> > > Service Tag:
> > > ***********************************************
> > > Topic: Site Problem or Error
> > > Customer Referring URL:
> >
> http://support.dell.com/us/en/emaildell/webmaster.asp
> > > Problem Description: Have some correspondence to
> > send Mr. Dell and was not able to find an email
> > address for the office of the CEO.  Can you kindly
> > supply one, please?
> > > Tim Chorney, Publisher
> > > The Llano Ledger
> > > http://www.llanoledger.com
> > > P.O. Box 997
> > > Buchanan Dam, Tx. 78609
> > > ***********************************************
> > > Sent to: webmaster@dell.com
> > > Referring URL:
> >
> http://support.dell.com/us/en/emaildell/webmaster.asp
> > > Remote Address:
> > > Remote Host:
> > > HTTP User Agent:
> > > Date submitted: 8/3/2002 9:05:01 PM

A letter To Burnet County Sheriff Joe Pollock has been posted recently.  Access it by clicking here.

As promised, the letter of complaint sent to Burnet County Judge Martin McLean, regarding fraudulent Ledger Maxpages and Stormpages site deletions originating from the Burnet County Library System and resulting in the ejection of this writer from library computers, has finally been posted.  Readers are reminded this is not the end of the matter.  Just the beginning.  For ongoing coverage of the criminal attacks as well as the letter to the Judge sent in response, click here.

Be sure to click on Klee's Kaleidoscope for Harvey Klee's latest edition.  This publication is a forum for a diversity of viewpoints. All are encouraged to submit material.

A rare commodity, honest businesses need a plug.  Although this publication receives no financial remuneration or funding of any kind from Mike's Transmission, this writer has personally known the owner of this new business quite some time and has enormous respect for his integrity.  Mike has had years of experience working on transmissions, -- foreign and domestic, standard and automatic.  This guy has heart and takes enormous pride in his work.  Give him a call at 915-423-1694.  The business is in the process of being launched.  If you like the quality of service, let me know.  Better yet, ask him to send a donation to the Ledger.

As strongly asserted in the last 90 editions, gut-wrenching fear generated by the Narcotics Enforcement Team is quite impressive. After all, these Nazi stormtroopers not only outrageously intimidate defendants and their gutless attorneys, but even innocent third parties who have suffered at their corrupt and abusive hands.

Recently, a source came forward with allegations regarding the death of a loved one under exceptionally curious circumstances. Sadly, the survivor got cold feet.

Most pointedly and quite publicly, how in hell do you expect these abuses to end if you don't have the guts to stand up and expose them to the light of day?

Every time a source cowardly runs the other way, the corrupt and abusive sons of bitches win. Every g-ddamned time. Worse yet, another nail is driven into the coffin of liberty.

If you don't have the courage to stand up and do the right thing, why should this writer continue to place himself in physical and legal jeopardy trying to expose the outrageous corruption and abuse?

Tim Chorney, Publisher
The Llano Ledger
 

Previous Newsletter
Next Newsletter
Back To Home Page
Tim Chorney, Publisher
P.O. Box 997
Buchanan Dam, Tx. 78609