Got guts? Tired of being lied to? Like an alternative source of information truly independent and free of government propaganda? Want this publication to continue? Send a financial donation to P.O. Box 997, Buchanan Dam, Tx. 78609.

Publisher's Note: This publication receives no financial support through advertising.  Although shaken down, looted, and abused by corrupt government, area businesses remain unwilling to stand up.  Locals are too gutless to donate financially, cowardly fearing retribution.  For this publication to survive, national readers need to contribute.  Furthermore, desperately need an additional laptop or desktop computer as back-up to a failing Dell Latitude notebook currently being used.  Got one gathering dust in the closet?  Care to donate? While conveniently accessing these webpages "free" of charge, never forget this publication remains non-profit and depends entirely on nearly non-existent community support. At the same time, The Ledger is, has been, and will always remain beholden to NO ONE. -- Precisely why there is no financial assistance.  ... From day of launch and certainly a no-brainer to this very day, firmly resolved to walk away first rather than compromise principle. -- To the chagrin of many and delight of few.  … Right, "Judge"?  T.C. 12-29-02.

Index:
Working definition of fascism for new readers? An abusive and dangerous oligarchy based on a pernicious blend of government, big business, and religion. ... A boot-heel cynically placed on the throat of the masses, justified in principle by perversion and bastardization of religion.
One Hell Of A Christmas In Chicago
America Buys Allies
North Korea
"President" Wants Increase In Debt Limit
Senator Trent Lott
California Detention Debacle
Millionaire Incoming Lawmakers
Courageous Whistleblowers
Military Prescribed Amphetamines
Israeli Prime Minister Ariel Sharon
Dr. Laura Schlessinger
Drug Companies Defend Physician Bribes
Harvey Klee
More On Dell
Follow-Up To Dell Corporation Fiasco
Letter To Dell CEO
Fraudulent Deletion Of Ledger Websites
Klee's Kaleidoscope
An Honest Business
Unbridled Fear
 

Santa Claus?  Magic of Christmas?  Peace?  Love?  Happiness?  Good will to men?  Certainly, not in Chicago.  Early Christmas morning, six-year-old Alma Manjarrez died trying to break up a fight between Mom and her boyfriend.  The little girl received bruises over nearly her entire body.  Mom, also beaten but far less seriously, inexplicably didn't call for help immediately.  Imagine that.  Although indeed physically capable, took no action.  Waited, until too late.

The little girl died.  Trying, to defend her mother.  An earlier complaint of abuse of the child was in the process of being investigated by the Illinois Department of Children and Family Services (DCFS) at the time of the murder.

Furiously, two exceptionally ferociously pointed rhetorical questions, -- indeed having no acceptable answer in this time and dimension. Where was the agency?  More importantly, where in hell was the Creator?  Out to lunch?  Certainly, AWOL.  A six-year-old girl, died trying to protect her mother.  Christmas morning.  … A mother, who had egregiously betrayed her.  Not only that terrible day, but apparently for years.  Merry Christmas.

DCFS had earlier removed a one-month-old sibling from the murdered child's mother.  Had done absolutely nothing at all for Alma, however.  Is this the best government has to offer abused children?  Apparently, so.  Son of a bitch.  ... Whether related by blood or not, if you know a child is being abused and take no action, you are as responsible as the perpetrator.  While physically-abused women lose the ability to think and act rationally, they must protect their children.  No matter how.  No matter what.  Despite and in spite of cowering paralyzing debilitating fear.  ... With a whole 'lotta' help from the rest of us, however.  Although it riles the living sh-t out of the "Religious" Right, it does indeed take a village to raise a child.

Sadly, the United States government routinely dumps billions on countries deemed crucial to American foreign policy.  Yet, these nations conveniently stab the U.S. in the back when it is in their best interests.  Most egregious recent example?  Yemen.

Remember the Spanish Navy intercept of a North Korean ship containing Scud missiles headed for Yemen?  American officials, however, were ultimately forced to release the cargo and allow it to continue on its way.  Yemen is supposed to be an ally.  The United States has already dumped millions on this supposed friend in the war against terror.  Will dump even more.

Yemen, however, deliberately aided and abetted North Korea by providing funds for missiles,  -- money the Koreans will use for development of nuclear weapons.  Interesting, isn't it?  Another glaring example?  Pakistan.  … Our supposed partner in the war against terror.

The Bush "Administration" lifted decade-long sanctions, forgave approximately $1 billion in loans, provided $50 million in military aid, and promised an additional $200 million in economic aid.   … All courtesy of you, -- fleeced taxpayers.  Yet, the Pakistanis have stabbed the United States in the back.  Continue to shamelessly support terrorists in Kashmir.  Directly aided and abetted North Korea's nuclear weapons program.

Worst of all, President Pervez Musharraf is an abusive military dictator who has obliterated the Pakistani Constitution and strengthened his iron-fisted rule of Pakistan.  Will not allow democratic elections.  Outrageously, Mr. Bush and his equally fascist henchmen have funded the son of a bitch, -- but he's our son of a bitch, right, Mr. "President?"

Egypt and Jordan continue to be paid off, courtesy of looted American taxpayers.  Immensely useful to the jackass appointed "President."  Buys their silence and support of continued Israeli occupation of Palestine and atrocities perpetrated against Palestinians.

Columbia, although exceptionally brutal and fascist, also continues to be heavily funded by American taxpayers, -- for its alleged support of the American war on drugs.  … A war launched over thirty years ago.  Ludicrously, no more than a miserable failure, succeeding only in thoroughly corrupting law enforcement.

The "President" of the United States is indeed playing a most dangerous game.  Not only is he sabre-rattling against Iraq, now, Secretary of Defense Donald Rumsfeld is deliberately baiting the North Koreans, strongly asserting the United States can prevail in two separate ongoing wars.  Although most likely true, why so foolishly bait an unstable irrational dictator in the North?

… A dictator who may indeed possess at least several nuclear weapons.  Whose, in excess of one million troops, could easily and quickly overrun our 37,000 in South Korea, -- necessitating immediate employment of nuclear weapons by the United States.  First use.  The rationality of Mr. Bush and his equally fascist henchmen is severely in question.  No question, however, the intoxicating effects of absolute power are on display for all to see.

That's right.  Ole' George "The Tush" asked the House for another substantial increase in the national debt limit.  The fascist appointed "President" assumed office with a budget surplus.  Has managed, however, to squander it to a shortfall of $157 billion this year, -- and even more next year.  Congress already raised the debt limit by $450 billion back in July.  At that time the national debt stood at $6.4 trillion, -- that's trillion with a t.

No telling precisely how expensive the "President's" murderous plans for an unprovoked attack on Iraq will turn out.  … Or the ultimate cost of a war with North Korea, should Die Fuhrer so decree.

Ole' George still insists on funding increases for wasteful weapons systems that don't work.  … Such as missile "defense."  Also, has done absolutely nothing about enormous fraud and waste in the military procurement system.  Yet, Mr. Bush wants to make earlier tax cuts, directed mostly at the rich, permanent.  Wants additional tax cuts as well next year for investors.  … While sticking it to welfare recipients and the elderly.

Apparently, the racist Senator from Mississippi, like all "religious" fascists, is incapable of taking "personal responsibility."  Cowardly, blames political enemies for his self-inflicted misfortune.  Disingenuously, claims to have fallen into a "trap" set by his foes.

Carefully consider his recent remarks: "A lot of people in Washington have been trying to nail me for a long time.  When you're from Mississippi and you're a conservative and you're a Christian, there are a lot of people that don't like that. I fell into their trap and so I have only myself to blame.''

Is that right, Senator?  Like most "Christian" fascists, a bit paranoid, aren't you, sir?  After all, "Christian" fascists are in the majority aren't they, Trent?  Do claim this is a "Christian" country, don't they?  … Despite a First Amendment that demands church-state separation.

"Conservative", Senator?  How so?  The late Sen. Barry Goldwater from Arizona was a conservative, sir.  A true conservative.  Unlike you, did not force his "religious" views on others through the force of law.  In your case, outrageously perverse views.  The worst the South still has to offer.  Closet bigotry, that amusingly bubbled to the surface, leading to your resignation as Senate Majority Leader.  Tough, isn't it?

The Thurmond gaffe was far more than an "inappropriate remark", as you disingenuously assert.  It was a blatant display of your continued racism and bigotry.  Precisely, why you're unfit to serve in a leadership position, or in the Senate, period.

Mr. Lott went on to declare: "I feel very strongly about my faith. God has put this burden on me, I believe he'll show me a way to turn it into a good.''  … Hey, Trent?  How dare you lay this on the Creator?  What kind of outrageously perverse jackass blames the Supreme Being for his glaring racism?  Insidious evil, originating within a bigoted son of a bitch.  A goddamned hypocrite who conveniently wears "religion" on his sleeve, -- as the fascist appointed "President."

Still reeling from the Lott fiasco, Republicans are desperate to repair damage many fear may have set the GOP back decades.  Have a strange way of doing so, however.  Remain strongly opposed to affirmative action, conveniently and falsely declaring it to be no more than quotas or preferences.  Rather than what it truly is, -- leveling of the playing field for minorities, still facing vicious closet bigotry.  -- Bigoted fascists, desperately defending their turf, since the white, middle-aged, Anglo-Saxon male is truly an endangered species.  Tough, isn't it?  … Doesn't your heart bleed?

Worse, one particularly aggressively stupid Republican shill for Lott, Sen. James M. Inhofe of Oklahoma, strongly declares there was nothing racist about Lott's endorsement of Mr. Thurmond's 1948 presidential run as a Dixiecrat.  A party, devoted to one cause and one cause only, iron-fisted segregation.

Mr. Inhofe asserted: "I think a great disservice was done to Trent Lott.  I think he got sucked into this thing, and he reacted improperly in that he was trying to be compassionate, instead of just saying, 'Look, you guys are wrong. There's nothing racist about what I said. We were talking about a great man.'  Instead of that, he started going sideways and disavowing some of the things that distinguish Democrats from Republicans, and that was very confusing to a lot of people."

Mr. Inhofe has his head so far up his ass his eyeballs are apparently turning inside out.  … Hey, "Senator?"  A "great man?"  How so?  A racist and glaring fascist who had responsibility for perpetuating not only outrageous bigotry, but the McCarthy fiasco?  A grossly un-American attack on civil liberties and rights by an incredibly sick perverse Nazi some fifty years ago?  Truly innocent people who had careers and lives lost for simply not being Nazi enough for Mr. McCarthy and his ilk?  Wake up, jackass.  Your distortion of reality is unbecoming and a disgrace, "Senator."

As all bona fide fascists, Mr. Inhofe is pathetically incapable of profound analysis or comprehension of extremely difficult issues.  Consequently, lamely asserted those opposed to Mr. Lott are supposedly claiming anyone not in lock-step with Senator Kennedy or Senator Daschle and their supposedly "liberal" agenda is a racist.  Where is your evidence,  Mr. Inhofe?  Kindly provide it.  Will be immediately posted on this website.  You have none.  You're outrageously talking out your ass, sir.  Think statements such as yours will endear the GOP to minorities?

As reported in the last edition, hundreds of Muslim immigrants were lured into a California detention center and unlawfully detained under squalid conditions three weeks ago.  In response, Nazi U.S. Attorney General John Ashcroft and the Immigration Service were slapped with a class action civil liberties lawsuit, December 24.  About time.  What the hell took so long?

Los Angeles-based Center for Human Rights and Constitutional Law President and lead attorney Peter Schey declared: "The program is being used as a scam to lure people into INS offices supposedly to register, when what they really face is arrest, detention and even deportation despite their pending petitions to legalize their status which the INS refuses to process."  … In Nazi America.

Schey further claimed mass registration is irrational since "no undocumented terrorist will come forward."  No kidding, Mr. Schey.  Why would they?  Only law-abiding immigrants will comply.  … Only to be royally screwed by the Nazi Attorney General of the United States and his equally fascist shills in the Immigration Service.

What we're beginning to see here is a return to policies used during the Second World War, -- policies remarkably similar to and in the spirit of incarceration of loyal Japanese-Americans in concentration camps.

Public service in Congress is becoming increasingly reserved for the rich.  Nearly half, 43%, of the incoming freshmen class are millionaires.  The previous one sported about a third.  Clearly, we're getting the best "legislators" money can buy.  Literally.  Most disturbing is the fact an enormous amount of lawmakers own stock in companies they will be directly affecting through legislation.  Particularly, pharmaceutical and energy companies.  Both industries will be subject to an enormous amount of new laws in the coming year.  Are the best interests of the people served?  Or that of the corporations and their shills in Congress?

Time Magazine named three courageous women Persons of the Year.  All whistleblowers.  Agent Coleen Rowley sent a letter to FBI Director Robert Mueller back in May accusing the Federal Bureau of Investigation of ignoring evidence of the impending 9/11 atrocity.  WorldCom Internal Auditor Cynthia Cooper advised the company's board in June of $3.8 billion in irregularities.   Former Enron Vice President Sherron Watkins in August 2001 warned Enron Chairman Kenneth Lay of improper accounting that could doom the company.  Hat's off to all three exceptionally courageous women.  Especially brave, since most whistleblowers get the boot in this once great country.

The U.S. Air Force is routinely prescribing amphetamines to fighter pilots for use during extended missions.  These drugs, as readers know, are extremely addictive, lead to paranoid, crazy behavior.  Pilots are forced to take these pharmaceuticals.  Sadly, may have been a factor in the friendly-fire deaths of four Canadian troops in Afghanistan on April 17.  Majors Harry Schmidt and William Umbach are being court-martialed for the tragic incident.  Seems the drugs may have influenced their judgment that terrible day.

Not only does Israeli Prime Minister Sharon claim an al Qaeda-Palestinian link with no evidence in support, he now declares Saddam is hiding weapons of mass destruction in Syria.  Kindly, provide proof, Mr. Sharon.  Now.

Ever listen to Dr. Laura?  Proponents love her.  Think she's the greatest.  No question, sometimes she is.  Couldn't be more on target.  Other times, sadly misses the mark.  Apparently, however, does tremendous damage to some seriously disturbed callers with her routinely flippant, shoot-from-the-hip, unquestionably judgmental approach.

In fairness, the nature of any talk show precludes in-depth analysis and solutions to enormously difficult problems.  Precisely, why seriously disturbed callers are so poorly served on her program.  Worse, Schlessinger is not professionally qualified to dispense counseling advice.  Her doctorate is in physiology, not psychology or the behavioral sciences.

While indeed brilliant, Dr. Schlessinger, as all Right Wing fascists, offers oversimplistic analysis and solutions to all of life's problems.  Sees things in black or white, no shades of gray.  Certainly, no brilliant hues of dazzling color.  Too rigid, to perceive anything other than absolute right and wrong.  In a complicated world, nothing is usually that simple.  Worse, the fascist is incapable of true creativity or free unfettered thought.

Also, most fascists have tremendous problems with hypocrisy, -- due precisely to the rigidity that is so much a part of fascism.  One glaring example in Dr. Laura's life is her photogenic past.  Desperately, tried to prevent posting of exceptionally attractive nude photographs of her taken quite some time ago by a man many years her senior.  Despite her best efforts, those pictures remain on the Internet.  Understandably, much to her chagrin.

Big deal, you say?  It is.  Why?  Simple.  Dear Dr. Laura routinely hypocritically pontificates regarding "illicit" sexuality on her programs.  … Don't do as I do, do as I say, right Laura?  The hypocrisy not only extends to sexuality, however, but even to extremely close family members.

While Dr. Laura rightfully preaches about loving families and doing right by one another on her program, in her private life, apparently, does quite the opposite.  "How could you do that?"  …  Right, Laura?  Was estranged for years from her late mother and sister.  Imagine that.  Who' a 'thunk' it, no?  Sadly, her mother was reportedly and allegedly recently murdered.  Apparently, had lived in squalor up to her death.  Her badly-decomposed body was found by police after neighbors grew concerned after not seeing her for weeks.

Dear Dr. Laura had the following remarks regarding Mom: "I am horrified by the tragic circumstances of my mother's death and so sad to learn that she died as she chose to live -- alone and isolated.  My mother shut all her family out of her life over the years, though we made several futile attempts to stay connected.  May God rest her soul."

Cold, isn't it?  Is that all, Laura?  Whatever happened to the "personal responsibility" you so hypocritically embrace on your program?  Doesn't apply to you, does it?  She died alone, and you couldn't apparently care less.  An elderly woman, you couldn't even bother to look in on a regular basis.  Your estrangement from her is no excuse, Laura.  You didn't fulfill your responsibilities as a loving daughter.  With virtually unlimited funds, didn't even bother to find a way to pay someone to quietly look after her?  … Think history doesn't repeat itself?  That you won't find yourself ignored in your later years?

Finally awakening to the horrendous healthcare crisis and the effect it will have on the coming election, the "President" has tried to limit bribes from drug manufacturers to physicians.  Both groups, are crying foul.  Don't want off the gravy train.  … Goodies are specifically given to cajole doctors into prescribing products.  These gifts and gratuities are no more than kickbacks from manufacturers to physicians.

In a public comment period prior to implementation, pharmaceutical corporations readily admitted they funnel money to insurance plans to encourage use of their pharmaceuticals.  -- Money that winds up finding its way into the pockets of doctors and pharmacists.

Unless something is quickly done about such infinite limitless greed and avarice, no question socialized medicine will become a fact of life.

Mr. Klee recently informed this writer he's once again considering running for the Llano Independent School District Board. Rightfully and tirelessly, has been highly critical of waste and corruption in the District for many years.  While willing to do whatever is necessary regarding public appearances, writing of campaign literature, etc., he desperately needs financial backing and assistance with the "grunt" work.

Tasks, such as placement of signs, distribution of fliers, and similar legwork.  Readers are reminded the Board is not paid.  Pointedly, only get what they can steal or receive in bribes.  -- While slapping the Good Ole' Boy occupying the Superintendent's office hard on the back, sharing in the wealth.  Looted taxpayer money.  Time for a breath of fresh air.  Klee could and would do some good, rattling a few cages in an effort to force badly-needed change.

LISD is suffering severe financial distress due to years of neglect, greed, theft, misuse of taxpayer money, etc..  From launch of this publication until recently, has always been aggressively targeted on this website.  No one would listen, however.  Sadly, the chickens are finally coming home to roost.  Tough, isn't it?

LISD Superintendent Jack Patton has a history of financial disaster and problems left behind in both Menard and Hereford.  They were glad to get rid of him, according to a former board member and newspaper editor from both communities contacted by this writer about a year and a half ago.  Has done no better here. This outrageous jackass has deliberately run the District into the ground.

If you support badly-needed change and a fresh point of view on the Board, why not contact Mr. Klee at hklee@tstar.net?  Should the Superintendent and current Board continue unchallenged, expect the tax burden to become far more severe.  Sadly, these white-collar thugs will never get enough, and will continue to mercilessly loot, picking your pockets clean, until you courageously take action and put an end to it.  … Should you insist on remaining deafeningly and cowardly silent, however, you get precisely what you richly deserve.

Date: Thu, 17 Oct 2002 20:31:49 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
CC: lb_order_questions@dell.com, pad_on-line_order_support@dell.com, bsd_on-line_order_support@dell.com, csd@dell.com, webmaster@dell.com, mobile_support@dell.com
 
 
 

Dear Mr. DeRosier,

Apparently, quick exposure of earlier IP address
spoofing and illicit signing up of this publication
for unrequested "services" has not deterred you from
renewed spamming activity and additional squandering
of company time and good corporate image.

-- Stupidly, using the same spoofed Yahoo.Com server
IP address a second time to retaliate against ongoing
posting of extremely unflattering material on The
Ledger website, regarding outrageously poor Dell
support.  Tough, isn't it?

Couldn't at least use a different spoofed IP address
to make things a little less boring?  ... Be a bit
more creative, Mr. DeRosier.

Thought others at Dell needed to be aware of what is
going on, and took the liberty of sharing our ongoing
message exchange with them.  Thanks for the additional
fodder.

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609

Date: Wed, 25 Sep 2002 17:26:38 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
 
 
 

Dear Mr. DeRosier,

Don't you think it a bit juvenile and in fact
aggressively stupid to use a Yahoo.Com server address
to spoof and illicitly sign this publication up for
unrequested "services"?  ... To both email addresses
listed on the header of the last message sent on
Sunday?  Think Mr. Dell would approve of such waste of
company time and tactics?  Think the U.S. Attorney or
Yahoo would be as amused as this writer?  Regardless,
thanks for the laugh and additional fodder for the
website.  Am deeply grateful.  ... Never a dull
moment.

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609
 
 

Date: Sun, 22 Sep 2002 20:46:04 -0700 (PDT)
From: "Tim Chorney" <tchorney@yahoo.com> | This is Spam | Add to Address Book
Subject: Re: AT20020803_0000009749 Site Problem or Error
To: dhs_on-line_order@dell.com
CC: llanoledger@lycos.com
 
 
 

Dear Mr. DeRosier:

The following ignored snail-mailed letter to Mr. Dell
has been published in the last two editions of The
Llano Ledger.  Readers are entitled to know precisely
how Mr. Notebook and Dell Computer do business.
Indeed, a public service.  Will continue to be posted
weekly for months.  -- Until I get tired of it.

At that time, a new webpage on The Ledger website will
be created.  All correspondence between Mr. Notebook
as well as Dell "Support" and this writer will be
posted.  -- Again, the readership has the right to know
exactly how both companies operate.  … Particularly,
how poor "support" is at both firms.

Should your attorneys decide to sue, by all means do
so.  With an exceptionally corrupt and abusive court
system, Dell indeed would likely prevail.  Regardless
of the truth.  After all, your multi-billion dollar
corporation can easily financially impose its will.
Would be an empty victory for several reasons,
however.

First, would fully publicly demonstrate precisely how
abusive and repressive a powerful corporate entity can
be, -- ultimately costing market share.  After all,
why buy Dell when you can purchase HP, -- a company
far more attentive to customer concerns and
complaints?

Second, would certainly publicly expose Dell "Support"
for being inept, unresponsive, and profoundly
obfuscating.  Sadly, -- the number one problem in the
view of product users.   … Again, costing market
share.

Third, a suit would bring this publication additional
recognition nationally.  With readership exponentially
expanding, can only further aid and assist, no?

Fourth, should Dell prevail, this publication has no
assets, -- other than the piece of trash this message
is typed on.  Remember?  The supposedly "factory
refurbished" Latitude Mr. Notebook fraudulently sold
as rebuilt?

Fifth, this writer has no assets. Certainly, "judgment
proof", so to speak.  The truth regarding this entire
fiasco would come out in court for all to see,
regardless of whether or not Dell uses its
considerable assets to buy a favorable, self-serving
outcome.

So, should your legal beagles choose to file suit,
bring it on.  … Hardball?  You bet.  Can only wonder
how many others have had to put up with this same
crap, or worse.  While they had no options, this
publication certainly does.  Can indeed expose it to
the light of day.

Bottom line, Mr. DeRosier, is the fact the office of
the CEO has not had the courtesy nor seen fit to
answer the enclosed letter, preferring to stonewall.
-- Or possibly never received the letter at all.

… Could have been conveniently intercepted by a crony
in the Dell mail department?  After all, you knew full
well it was coming.  Nothing less than a response from
the office of the CEO is acceptable.

If his office indeed received the correspondence, it
is glaringly indifferent to unresolved customer
complaints.  Has apparently refused to right the wrong
regardless of legal culpability or lack thereof.

Certainly, aggressively stupid since you've already
likely lost more in sales than it would have cost to
correct the problem.  Corporate image is priceless,
isn't it, or has Dell Computer indeed grown too fat
and complacent to care?  -- Or is this merely a matter
of one Dell employee desperately trying to cover his
ass and/or that of his department?

Sincerely,
Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
P.O. Box 997
Buchanan Dam, Tx. 78609

Michael Dell
Chief Executive Officer
Dell Computers
One Dell Way
Round Rock, TX  78682

August 18, 2002

Dear Mr. Dell:

A Dell factory refurbished Latitude was purchased from Mr. Notebook by [redacted] of [redacted] and donated to this non-profit publication about a year ago.  Despite a nearly $900 expenditure, this machine has been a piece of trash since purchase.  Support from Mr. Notebook was non-existent.  Sadly, Dell Support was not much better.

Clearly, after a year's worth of problems, factory "refurbished" does not mean factory "rebuilt".  Apparently, the hard disk, floppy, and CD drives were never replaced.  -- The most likely sources of product failure.  In addition, the supposedly replaced lithium-ion battery module has a design flaw.  Although the machine has always been run on AC power and the battery maintained at 100% charge, intelligence circuitry in the module failed, rendering the battery worthless.  -- Coincidentally occurred during the latest email foray with Dell Support regarding floppy disk failure.  … Aren't I lucky?  Incredibly blessed?

All that was requested from Dell Support this time around, however, was a pointer to diagnostics that would have pinpointed the problem with the floppy drive.  … Not absolutely sure yet whether the failure lies only in the drive itself, or may also involve the socket and possibly bugs in drivers common to both the floppy and CD ROM drives.  Sadly, the CD ROM has never worked flawlessly either and has had occasional problems of reliability.  … At least, it's still working, however.  Unlike the floppy.

While Dell Support indeed provided a pointer to diagnostics, the download ironically requires use of boot disk and floppy.  Indeed, a problem of not being able to get from here to there.  When pointed out to Support, received no further assistance, -- just an outrageous run around.  … Despite assurances on the Dell website such email support supposedly exists for life of the product.

Mr. Dell, I can certainly understand you cannot be aware of all problems within a large corporation.  You do, however, have unaddressed flaws with "refurbished" machines sold by disreputable vendors fraudulently and phonily invoking Dell corporate name, image, and prestige, and more importantly, horrendous problems with a totally unresponsive Dell Support division.  No question, it is doing damage to corporate public image and reputation.  Sadly, although your machines are extremely popular, the greatest problem I've heard from users is lack of support.  Can certainly attest to that from personal experience.

Support outrageously refused to provide an email address for your office, -- unlike HP and other corporations more responsive to unresolved customer problems and complaints.  … An email address would have certainly provided an easy practical way of sending the entire email exchange over the last year.  Would have sorely indicated glaring obfuscation, non-responsiveness, and interminable intentional delay.  Hard to believe you're unaware.  Than again, Dell Corporation could apparently care less.

Mr. Notebook sold the Latitude as a Dell factory refurbished machine, supposedly tested by Dell-trained technicians, clearly so indicated on the bottom of the computer.  Again, the floppy, CD, and hard drives apparently were never replaced.  The most likely components to fail.   Since factory refurbished clearly does not mean factory rebuilt, the computer is no more than a used machine.  … A machine that could have been bought for half the price at a resale shop.  Even less if purchased privately.  With the price of new notebooks precipitously dropping recently to the $900 range and technically capable of running circles around this dinosaur, assuredly have no intention of dumping additional money into this piece of trash.

Mr. Notebook, on the day of purchase, claimed this machine to be factory refurbished.  Repeatedly made the claim.  Clearly, it was not.  Mr. Notebook quickly washed its hands of this lemon, failing to answer follow-up correspondence from this publication regarding product failure shortly after purchase.  Have no intention of wasting additional time and effort haggling further with Mr. Notebook, -- other than to publish an investigative article exposing this entire fiasco.  After all, the public is entitled to know exactly how business was done.

Due to several serious problems never corrected by Dell or Mr. Notebook since purchase of this falsely alleged Dell factory refurbished product, however, can honestly say at this point I would never again purchase a Dell computer, -- new, used, or "factory refurbished".  From anyone.  Certainly would never encourage others to purchase Dell either.  Indeed, why take the risk and put up with the hassle?

Regardless of whether or not Dell Corporation is technically or legally responsible for fraudulent claims made by a vendor of Dell machines, the damage done to corporate image is indeed severe nonetheless.  The lack of competent support and assistance from Dell Corporation in the matter is stunning.  Certainly, costly in terms of good faith and product loyalty lost.  Regardless of legal responsibility.

Have enclosed the last few emails from Support upper management refusing to provide an email address for your office and highly indicative and glaringly demonstrative of ongoing obfuscation over the last year.  Little more than canned, computer-generated messages containing phony platitudes and false concern designed to obfuscate and stonewall rather than provide technical assistance or resolution.  Apparently, the problem is top-down, since tone and substance of upper management Support is no different than that of lower level techs.  Although unquestionably a public service, have held off publishing an investigative article until I hear from your office.

Sincerely,
 
 

Tim Chorney, Publisher
The Llano Ledger
http://www.llanoledger.com
tchorney@yahoo.com
P.O. Box 997
Buchanan Dam, Tx. 78609
_____________________________________________________________________________

From: dhs_on-line_order@dell.com | This is Spam | Add to Address Book
To: tchorney@yahoo.com
Subject: Re: AT20020803_0000009749 Site Problem or Error
Date: Tue 06 Aug 2002 08:39:05 CDT
 
 
 

Please include the following line in all replies.
Tracking number: AT20020803_0000009749
 

Dear Mr. Chorney,

Thank you for the additional information.  Please accept my apologies
for this inconvenience.  Please be advised that Mr. Dell does
not have an e-mail address for customer inquiries.  Anything
you wish directed to him must be done through standard letter
carrier.

If there is anything else I can do for you, please advise.

Respectfully,

M. C. DeRosier
Dell DHS Customer Care
DTG0368
8 a.m. to 4:30 p.m.
Monday through Friday

If responding to me, please use the *REPLY* function of your
e-mail program.  This will keep the SAME SUBJECT LINE as our
e-mail.  Otherwise, your message may be delayed or lost.
     - - - - - - - - - - - - - - - - - - -
Visit the NEW Customer Care Website!
http://www.DellCustomerCare.com
     - - - - - - - - - - - - - - - - - - -
Visit the Dell T@lk Support Forum!
http://delltalk.us.dell.com
     - - - - - - - - - - - - - - - - - - -
Visit Dells Technical Support Center!
http://support.us.dell.com

> -----Original Message-----
> From: "Tim Chorney" <tchorney@yahoo.com>
> Sent: 05 Aug 02 20:26
> To: uscemcsd1@dell.com
>
>
> Dear Mr. DeRosier:
>
> You still have not answered my question regarding the
> email address of the office of the CEO.  While the
> nature of my business with that office is none of
> yours and your comments a bit presumptuous, suffice it
> to say the sheer volume of material I wish to send
> regarding this and earlier related matters make doing
> so electronically far more convenient.  To the point,
> are you refusing to provide this publication with an
> email address for Mr. Dell's office?  ... This is not
> the end of the matter, Mr. DeRosier, only the
> beginning.
>
> Tim Chorney, Publisher
> The Llano Ledger
> http://www.llanoledger.com
> P.O. Box 997
> Buchanan Dam, Tx. 78609
>
> --- csd@dell.com wrote:
> > Please include the following line in all replies.
> > Tracking number: AT20020803_0000009749
> >
> >
> > Dear Mr. Chorney,
> >
> > Thank you for contacting Dell Customer Care.  I
> > apologize for
> > any inconvenience this issue may have caused.  In
> > looking through
> > your history, my understanding is that this issue
> > revolves around
> > the floppy drive and battery malfunction.  The
> > on-line service
> > technician made the presumption that your unit was
> > still under
> > warranty and asked for the system Service Tag.
> >
> > Unfortunately, since this unit was not purchased
> > from Dell, we
> > are not obligated to offer warranty service.
> > Therefore, you
> > must seek repair or replacement through Mr.
> > Notebook.
> >
> > To answer your question, Mr. Michael Dell is our
> > CEO.  Our address
> > is as follows:
> >
> > Dell Computers
> > One Dell Way
> > Round Rock, TX  78682
> >
> > Once again, I apologize and truly regret any
> > inconvenience or
> > frustration this matter may have caused. We value
> > you as our
> > customer and your satisfaction is very important to
> > us.  If I
> > can be of further assistance, please advise.
> >
> > Respectfully,
> >
> > M. C. DeRosier
> > Dell DHS Customer Care
> > DTG0368
> > 8 a.m. to 4:30 p.m.
> > Monday through Friday
> >
> > If responding to me, please use the *REPLY* function
> > of your
> > e-mail program.  This will keep the SAME SUBJECT
> > LINE as our
> > e-mail.  Otherwise, your message may be delayed or
> > lost.
> >      - - - - - - - - - - - - - - - - - - -
> > Visit the NEW Customer Care Website!
> > http://www.DellCustomerCare.com
> >      - - - - - - - - - - - - - - - - - - -
> > Visit the Dell T@lk Support Forum!
> > http://delltalk.us.dell.com
> >      - - - - - - - - - - - - - - - - - - -
> > Visit Dells Technical Support Center!
> > http://support.us.dell.com
> >
> > > -----Original Message-----
> > > From: "Tim Chorney" <tchorney@yahoo.com>
> > > Sent: 03 Aug 02 21:05
> > > To: dellweb@dell.com
> > >
> > >
> > > * * * PLEASE DO NOT CHANGE THE SUBJECT WHEN
> > REPLYING * * *
> > > * * * This is a feedback Message from the Dell
> > Online Communications Center. * * *
> > >
> > > Customer Information:
> > > ************************************************
> > > Name: Tim Chorney
> > > Email: tchorney@yahoo.com
> > > Service Tag:
> > > ***********************************************
> > > Topic: Site Problem or Error
> > > Customer Referring URL:
> >
> http://support.dell.com/us/en/emaildell/webmaster.asp
> > > Problem Description: Have some correspondence to
> > send Mr. Dell and was not able to find an email
> > address for the office of the CEO.  Can you kindly
> > supply one, please?
> > > Tim Chorney, Publisher
> > > The Llano Ledger
> > > http://www.llanoledger.com
> > > P.O. Box 997
> > > Buchanan Dam, Tx. 78609
> > > ***********************************************
> > > Sent to: webmaster@dell.com
> > > Referring URL:
> >
> http://support.dell.com/us/en/emaildell/webmaster.asp
> > > Remote Address:
> > > Remote Host:
> > > HTTP User Agent:
> > > Date submitted: 8/3/2002 9:05:01 PM

A letter To Burnet County Sheriff Joe Pollock has been posted recently.  Access it by clicking here.

As promised, the letter of complaint sent to Burnet County Judge Martin McLean, regarding fraudulent Ledger Maxpages and Stormpages site deletions originating from the Burnet County Library System and resulting in the ejection of this writer from library computers, has finally been posted.  Readers are reminded this is not the end of the matter.  Just the beginning.  For ongoing coverage of the criminal attacks as well as the letter to the Judge sent in response, click here.

Be sure to click on Klee's Kaleidoscope for Harvey Klee's latest edition.  This publication is a forum for a diversity of viewpoints. All are encouraged to submit material.

A rare commodity, honest businesses need a plug.  Although this publication receives no financial remuneration or funding of any kind from Mike's Transmission, this writer has personally known the owner of this new business quite some time and has enormous respect for his integrity.  Mike has had years of experience working on transmissions, -- foreign and domestic, standard and automatic.  This guy has heart and takes enormous pride in his work.  Give him a call at 915-423-1694.  The business is in the process of being launched.  If you like the quality of service, let me know.  Better yet, ask him to send a donation to the Ledger.

As strongly asserted in the last 87 editions, gut-wrenching fear generated by the Narcotics Enforcement Team is quite impressive. After all, these Nazi stormtroopers not only outrageously intimidate defendants and their gutless attorneys, but even innocent third parties who have suffered at their corrupt and abusive hands.

Recently, a source came forward with allegations regarding the death of a loved one under exceptionally curious circumstances. Sadly, the survivor got cold feet.

Most pointedly and quite publicly, how in hell do you expect these abuses to end if you don't have the guts to stand up and expose them to the light of day?

Every time a source cowardly runs the other way, the corrupt and abusive sons of bitches win. Every g-ddamned time. Worse yet, another nail is driven into the coffin of liberty.

If you don't have the courage to stand up and do the right thing, why should this writer continue to place himself in physical and legal jeopardy trying to expose the outrageous corruption and abuse?

Tim Chorney, Publisher
The Llano Ledger
 

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Tim Chorney, Publisher
P.O. Box 997
Buchanan Dam, Tx. 78609